Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hendly Francois

Lehigh Acres,FL

Summary

Skilled CNA and Deli Worker with a proven track record at Ambassador Healthcare and Publix, demonstrating exceptional patient care, customer service, and meat-cutting skills. Enhanced patient and customer satisfaction through compassionate communication and efficient service. Excelled in maintaining cleanliness and safety, showcasing time management and empathy. Achieved significant reductions in food waste, underlining a commitment to excellence and teamwork.

Overview

23
23
years of professional experience
1
1
Certification

Work History

CNA

Ambassador Healthcare
03.2022 - 02.2025
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

CNA

Heartland Health Care Center
04.2014 - 07.2019
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted patients with daily living activities, promoting independence and dignity.

Deli Worker

Publix
02.2002 - 03.2006
  • Increased customer satisfaction by providing efficient and friendly service at the deli counter.
  • Promoted a positive work environment through effective communication and collaboration with colleagues.
  • Reduced food waste by monitoring product freshness and rotating stock effectively.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Education

High School Diploma -

Immaculee Conception
Haiti
05-1994

Skills

  • Time management
  • Meat cutting
  • Patient care
  • Inventory rotation
  • Customer service
  • Compassion and empathy
  • Cleaning and sanitizing
  • Bathing assistance
  • Cleanliness and sanitation
  • Dressing assistance
  • Food safety
  • Compassionate communication

Certification

Certified Nursing Assistant (CNA) - State Boards of Nursing.

Timeline

CNA

Ambassador Healthcare
03.2022 - 02.2025

CNA

Heartland Health Care Center
04.2014 - 07.2019

Deli Worker

Publix
02.2002 - 03.2006

High School Diploma -

Immaculee Conception

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Hendly Francois