Henlee Wilson
Wichita Falls
Summary
Detail-oriented and adaptable professional with a diverse background in healthcare administration, IT support, and patient-facing roles. Experienced Credentialing Specialist with a strong understanding of medical compliance, provider onboarding, and data accuracy. Proven ability to manage electronic systems, troubleshoot technical issues, and support clinical staff as an IT Administrative Assistant. Compassionate and service-driven from hands-on experience as a concierge/server in a nursing home, delivering exceptional care and support to elderly patients. Equipped with strong communication, organizational, and multitasking skills, I am ready to contribute to a fast-paced hospital environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Credentialing Specialist
Jade Health Care Medical Group
San Francisco
03.2025 - 09.2025
- Verified provider credentials and maintained accurate records in compliance with regulations.
- Coordinated the credentialing process for new healthcare professionals joining the medical group.
- Reviewed applications for completeness and ensured all documentation met standards.
- Managed communication between applicants, departments, and external agencies effectively.
Administrative IT Assistant
American National Bank & Trust
Wichita Falls
04.2024 - 03.2025
- Provided technical support to staff for software and hardware issues.
- Assisted in maintaining network systems and ensuring connectivity.
- Managed inventory of IT equipment and supplies for the department.
- Documented IT processes and procedures for training purposes.
- Collaborated with team members to improve system performance and efficiency.
Concierge/Server
Royal Estates
Wichita Falls
12.2023 - 04.2024
- Handled mail and package deliveries, keeping items secure.
- Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
- Directed incoming calls and messages to appropriate staff or residents.
- Delivered food and beverages promptly to ensure customer satisfaction.
- Maintained cleanliness of dining area, including tables and service stations.
- Resolved customer complaints promptly to enhance dining experience.
Education
Associate of Science - Nursing
Vernon College
Wichita Falls, TX05-2027
High School Diploma -
Rider Highschool
Wichita Falls, TX05-2023
Skills
- Empathy and compassion
- Time management
- Adaptability in fast-paced environments
- Critical thinking and problem solving
- Multitasking under pressure
- Strong communication skills
- Attention to detail
- Team collaboration
Certification
- CPR & AED
Timeline
Credentialing Specialist
Jade Health Care Medical Group
03.2025 - 09.2025
Administrative IT Assistant
American National Bank & Trust
04.2024 - 03.2025
Concierge/Server
Royal Estates
12.2023 - 04.2024
Associate of Science - Nursing
Vernon College
High School Diploma -
Rider Highschool
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