Summary
Overview
Work History
Education
Skills
Community Service
Websites
Timeline
Generic

Henley Swartz

Greenwood Village,CO

Summary

Dynamic Customer Service Representative with a proven track record at Whole Food Market, excelling in sales techniques and fostering strong customer relationships. Adept at utilizing Microsoft Excel for data interpretation, I consistently deliver exceptional service and drive repeat business through effective problem resolution and teamwork.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Whole Food Market
Bozeman, MT
03.2025 - Current
  • Resolved customer complaints promptly and efficiently.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
  • Developed strong customer relationships to encourage repeat business.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

DETAILER

Tephseal
05.2022 - Current
  • Detailed the entire vehicle both inside and outside by hand or machine buffing and polishing.
  • Polished exterior of vehicles using buffers and polishing compounds to remove scratches and oxidation.
  • Applied waxes, sealants, dressings, and other protective materials to preserve the finish on vehicles.

Personal Sales Consultant

Curated
Bozeman, MT
11.2024 - 03.2025
  • Produced and revised marketing literature to emphasize features and capture customer interest.
  • Engaged customers through effective verbal communication to assess needs and requirements.
  • Identified cross-selling opportunities to increase revenue from existing customer base.

CAR WASH EMPLOYEE

Waterway Carwash
06.2021 - 08.2022
  • Greeted customers and provided excellent customer service.
  • Vacuumed interiors of vehicles including carpets, upholstery, mats, and floor areas.
  • Washed windows inside and out using appropriate cleaning solutions.
  • Performed exterior car wash services, such as hand-washing, waxing, buffing, polishing, and drying cars.

Education

Business - Finance

MONTANA STATE UNIVERSITY
BOZEMAN, MT
05.2026

Skills

  • Sales Techniques
  • Efficient working
  • Strong team contribution
  • Microsoft Excel
  • Data interpretation
  • Computer proficiency

Community Service

  • STORM SOCCER SPECIAL NEEDS PROGRAM, Helped / Coached special needs individuals
  • AURORA INTERFAITH COMMUNITY SERVICES (AICS), Helped pass out food during Covid

Timeline

Customer Service Representative

Whole Food Market
03.2025 - Current

Personal Sales Consultant

Curated
11.2024 - 03.2025

DETAILER

Tephseal
05.2022 - Current

CAR WASH EMPLOYEE

Waterway Carwash
06.2021 - 08.2022

Business - Finance

MONTANA STATE UNIVERSITY

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Henley Swartz