Henner Castro
YORKTOWN
Summary
Proven track record in customer service and equipment operation, exemplified during tenure at Mister Softee. Enhanced client satisfaction and fostered trust through efficient and friendly delivery services. Demonstrated flexibility and problem-solving skills by efficiently managing tasks at Benihana Restaurant, contributing to a safe and organized work environment.
Overview
3
3
years of professional experience
Work History
Driver/Server
Mister Softee
01.2023 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Boosted customer satisfaction by providing friendly and efficient service during every ice cream truck stop.
- Supported team members during busy periods or staff shortages by covering additional shifts when needed.
Dishwasher
Benihana Restaurant
06.2022 - 08.2022
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Education
GED -
Norman Thomas
111 E 34 St06-2021
Skills
- Customer service
- Problem-solving
- Flexible schedule
- Loading and unloading
- Safety protocols
- Equipment operation
- Relationship building
Languages
Spanish
Native or Bilingual
Timeline
Driver/Server
Mister Softee
01.2023 - Current
Dishwasher
Benihana Restaurant
06.2022 - 08.2022
GED -
Norman Thomas
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