Dedicated professional with strong customer service skills, ensuring prompt responses to inquiries and complaints. Committed to maintaining organized service environments and delivering exceptional experiences.
Overview
4
4
years of professional experience
Work History
Driver/Server
Kona Ice of Western Wayne County
Canton, Michigan
06.2022 - Current
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Engaged with customers to provide exceptional service and product knowledge.
Provided excellent customer service by responding promptly to customer inquiries and complaints.
Delivery Driver
Marcos's Pizza
Canton, Michigan
10.2025 - 04.2026
Delivered pizzas promptly to ensure customer satisfaction.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Navigated efficiently to optimize delivery routes and minimize delays.
Maintained cleanliness of dishes and kitchen equipment throughout shifts.
Banquet server/Houseman Supervisor
The Kensington Hotel
Ann Arbor, Michigan
11.2022 - 07.2025
Served food and beverages to guests during functions with attention to detail.
Collaborated with kitchen staff to ensure timely food delivery and presentation.
Maintained cleanliness and organization of service areas throughout events.
Set up banquet rooms according to event specifications and floor plans.
Education
Associate of Applied Science - Business Administration
Schoolcraft College
Livonia, MI
05-2026
High School Diploma -
Canton High School
Canton, MI
06-2024
BBA - Business Administration
University of Michigan, Dearborn
Dearborn, MI
08-2026
Skills
Route optimization
Timely deliveries
Inventory management
Customer service
Time management
Team collaboration
Communication skills
Conflict resolution
Adaptable work hours
Timeline
Delivery Driver
Marcos's Pizza
10.2025 - 04.2026
Banquet server/Houseman Supervisor
The Kensington Hotel
11.2022 - 07.2025
Driver/Server
Kona Ice of Western Wayne County
06.2022 - Current
Associate of Applied Science - Business Administration