Hennesis Reyes
Wheeling,IL
Summary
Motivated professional with background supporting patient medical needs by verifying insurance, scheduling appointments, and organizing documents. Forward-thinking and resourceful with good interpersonal skills, strong attention to detail and upbeat mentality. Advanced abilities in healthcare billing and scheduling software. Respected healthcare professional committed to meeting patient needs and complying with institutional standards. Very quick learner, while studying earned a scholars certification. Treats wide variety of health concerns with compassion and continually expands medical knowledge base via study and consultations. Understands biomedical, clinical and cognate sciences and applies knowledge insightfully to patient care. Accurate professional performs all aspects of medical billing, including coding, charge entry, transmission, correction, and resubmission. Working hand-in-hand with front office to validate proper information for claims processing. Detail-oriented and helpful professional with expertise in resolving billing issues and reviewing claim denials.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
Step Forward Therapy
Rolling Meadows, IL
07.2024 - Current
- Created and maintained employee schedules to ensure adequate staffing levels.
- Provided support in resolving scheduling conflicts between employees.
- Monitored changes in labor needs to ensure compliance with relevant laws and regulations.
- Resolved customer inquiries regarding schedule changes or availability of services and products.
- Maintained up-to-date records of staff availability, absences, holidays, vacations.
- Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
- Sent out frequent telephone or email reminders of scheduled meetings to participants.
- Provided reminder calls to clients prior to scheduled visits.
- Responded to emergency scheduling changes promptly, minimizing disruptions to operations.
- Resolved customer complaints or answered customers' questions.
Daycare Teacher
KinderCare Learning Centers
Buffalo Grove, IL
08.2018 - 05.2021
- Developed lesson plans and activities to engage children in learning.
- Conducted assessments of student performance and progress.
- Created a positive, nurturing environment for young students.
- Supervised children during meal times, playtime, and other activities.
- Encouraged creativity through art projects and storytelling.
- Provided guidance on social development issues such as sharing, following directions.
- Organized parent-teacher conferences to discuss student progress.
- Utilized positive reinforcement techniques to promote desired behavior in children.
- Communicated regularly with parents regarding their child's progress or behavioral issues.
- Collaborated with colleagues to brainstorm ideas for classroom activities.
- Taught children foundational skills in colors, shapes and letters.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Payroll Administrator
SG360°
Wheeling, IL
09.2016 - 08.2018
- Maintained accurate records of employee attendance, leave balances and tax information.
- Developed and implemented policies related to payroll processing procedures.
- Conducted audits to ensure accuracy of payroll data.
- Verified employee hours worked against timesheets provided by supervisors.
- Resolved discrepancies between payroll records and employee inquiries.
- Performed administrative tasks such as filing, copying, scanning. for the Payroll Department.
- Responded to questions from employees about their paychecks or deductions via email or phone calls in a timely manner.
- Ensured compliance with all applicable federal, state, local laws related to payroll administration.
- Managed electronic timekeeping systems or manually collected and reviewed timesheets.
- Managed payroll for employees at different locations.
- Provided information by answering employee questions about payroll-related matters.
- Worked with HR staff to accurately track and update paid time off.
- Prepared and submitted payroll reports for review by senior management.
- Managed payroll and time and attendance systems.
- Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
Education
Some College (No Degree) - Medical Billing And Coding
University of Phoenix
Tempe, AZ05-2024
Skills
- Documentation And Reporting
- Schedule Management
- Project Scheduling
- Strong Work Ethic
- Schedule organization
- Timesheet Management
- Confidentiality requirements
- Data Entry
- Strategic Planning
- Calendar coordination
- Technical Support
- Documentation skills
- Project tracking
- Effective Multitasking
- Medical Terminology
- Scheduling proficiency
- Critical Thinking
- Scheduling
- Benefit Eligibility Management
- Maintaining quality assurance standards
- Issue understanding
- Growth and development monitoring
- Coding understanding
Accomplishments
- Scholars Certificate
- Advanced Leadership Certification from The National Society of Leadership and Success
Certification
- Medical Record
- Scholars Certificate
- Advanced Leadership Certification from The National Society of Leadership and Success
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Scheduling Coordinator
Step Forward Therapy
07.2024 - Current
Daycare Teacher
KinderCare Learning Centers
08.2018 - 05.2021
Payroll Administrator
SG360°
09.2016 - 08.2018
- Medical Record
- Scholars Certificate
- Advanced Leadership Certification from The National Society of Leadership and Success
Some College (No Degree) - Medical Billing And Coding
University of Phoenix
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