Henoch Molina
Hempstead
Summary
Experienced retail worker with a strong record of confidently and skillfully completing job tasks. Thrives under pressure and consistently achieves success in consecutive assignments with exceptional accuracy. Adapts seamlessly to fast-paced environments and excels in navigating through changing situations.
Overview
9
9
years of professional experience
Work History
Vendor Paid Specialist
Macy's
09.2024 - 02.2025
- Met sales goals by offering excellent customer service.
- Answered questions and assisted customers with item selection and location.
- Set up displays and signage to attract customers and boost sales.
- Consulted with businesses to supply accurate product and service information.
Meat Clerk
BJ’s Wholesale Club
03.2023 - 06.2024
- Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
- Cut meats to customer specifications and answered questions about specialty products.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Prepared and packaged meat products by cutting and grinding meat to customer specifications.
- Maintained sanitation standards within the department by adhering to strict cleaning procedures and guidelines.
- Used strong communication skills to address customer inquiries or concerns promptly and professionally.
Package Handler
UPS
04.2022 - 08.2023
- Followed safety regulations to maintain safe work environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Store Associate
Lidl
10.2021 - 03.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Construction Laborer
Home Construction
05.2020 - 09.2021
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Cashier
Checkers & Rally's Drive-In Restaurants
01.2020 - 06.2020
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Assisted customers with menu items and accurate order fulfillment.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
Customer Service Associate (CSA)
Walgreens
02.2019 - 12.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Cashier
Checkers and Rally's Restaurants
04.2016 - 12.2018
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Assisted customers with menu items and accurate order fulfillment.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
Education
Associate of Applied Science - Computer Science
Nassau Community College
06-2028
High school diploma -
Hempstead High School
06.2013
Skills
- Complaint resolution
- Returns processing
- Attention to detail
- Payment processing
- Account updating
- Inventory automation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Vendor Paid Specialist
Macy's
09.2024 - 02.2025
Meat Clerk
BJ’s Wholesale Club
03.2023 - 06.2024
Package Handler
UPS
04.2022 - 08.2023
Store Associate
Lidl
10.2021 - 03.2022
Construction Laborer
Home Construction
05.2020 - 09.2021
Cashier
Checkers & Rally's Drive-In Restaurants
01.2020 - 06.2020
Customer Service Associate (CSA)
Walgreens
02.2019 - 12.2019
Cashier
Checkers and Rally's Restaurants
04.2016 - 12.2018
High school diploma -
Hempstead High School
Associate of Applied Science - Computer Science
Nassau Community College
Similar Profiles
LEYTON BISHOPLEYTON BISHOP
ASSET PROTECTION DETECTIVE at Macy'sASSET PROTECTION DETECTIVE at Macy's
Nora Patricia Gamboa GonzalezNora Patricia Gamboa Gonzalez
Lead Housekeeper at Macy'sLead Housekeeper at Macy's
STACEY STEWARTSTACEY STEWART
Personal Stylist & Social Media Coordinator at Macy'sPersonal Stylist & Social Media Coordinator at Macy's
Hector E. MendezHector E. Mendez
Retail Sales Associate at Macy'sRetail Sales Associate at Macy's
Tracy ColemanTracy Coleman
Sterile Processing Technician at Emerald Travel StaffingSterile Processing Technician at Emerald Travel Staffing