Henri Martin
Staley,NC
Summary
Dedicated shop professional of 35 years currently serving as shop foreman at luxury and exotic dealership. Master Technician for Ferrari, Maserati, and Porsche. Familiar with leading teams, operating equipment, and managing materials. Committed to high performance and safely completing all tasks. History of improving shop productivity and work efficiency through hands-on management and good decision-making skills. Organized and disciplined with excellent problem-solving and planning abilities.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Mechanic Shop Foreman
Foreign Cars Italia
10.2001 - Current
- Started on 2001 as a general tech and advanced to Master Tech in Ferrari, Maserati, Porsche, and Aston Martin. Achieved role as shop foreman in
- Collaborated with management to develop short-term and long-range plans for shop improvements, resulting in increased revenue growth.
- Reduced vehicle downtime for clients by overseeing timely repairs and thorough inspections.
- Maintained up-to-date knowledge of industry trends, staying ahead of competitors in offering cutting-edge services.
- Developed strong relationships with customers through excellent service delivery and consistent follow-ups after service completion.
- Streamlined workflow processes, enabling faster turnaround times without compromising quality standards.
Shop Manager
Browncroft Garage
01.1993 - 10.2001
- Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Ensured compliance with company policies and local regulations by regularly updating staff on changes or new requirements.
- Collaborated with other managers within the company network for best practice sharing and continuous improvement efforts.
Education
High School Diploma -
Penfield Senior High School
Penfield, NY06.1988
Skills
- Alignment Services
- CAN Bus Systems
- Electronic Diagnostics
- Engine Repair
- Preventive Maintenance
- Air Conditioning
- Vehicle Inspections
- Powertrain Systems
- Software Updates
- Diagnostic Expertise
- Electrical Systems
- OBD-II Systems
Certification
- ASE Master Technician, 20+ years
- Porsche Gold Master Technician, 10+ years
- Ferrari Master Certified, 8+ years
- Aston Martin Certified, 5+ years
- Maserati Certified, 8+ years
References
Available upon request.
Timeline
Mechanic Shop Foreman
Foreign Cars Italia
10.2001 - Current
Shop Manager
Browncroft Garage
01.1993 - 10.2001
High School Diploma -
Penfield Senior High School
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