Summary
Overview
Work History
Education
Skills
Timeline
Generic

Henri Mika

Orlando,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. AFFILIATIONS Trilingual (English, Haitian Creole, French) accounting graduate dedicated to high ethical standards and exceeding expectations. After the 2010 earthquake devastated the region, started a small retail business in my native country of Haiti. International leadership acumen has led to continued company growth; consistently returning profits year in and year out. Works well independently or in a team setting. Thrives in interpersonal communication, is loyal to employers, and has experience monitoring the financial health of a growing business.

Overview

18
18
years of professional experience

Work History

Substitute Teacher, K-12

Kelly Education Services
08.2021 - Current
  • Followed classroom plans left by the class teacher to continue student education and reinforce core concepts.
  • Followed lesson plans designed by absent teachers.
  • Enforced school and class rules to maintain order in the classroom.
  • Implemented classroom management techniques to maintain a positive learning environment.
  • Monitored student behavior and administered discipline as needed.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Repeatedly requested as a substitute teacher by teachers based on excellent past referrals and trusted performance.

Education PARAPROFESIONAL

Orange County Public School
01.2016 - 07.2021
  • Responds to internal and external customers in a timely, accurate, courteous, and empathetic manner, representing OCPS positively
  • Provides bilingual communication support to teachers, staff, and students through interpreting and translating data and information
  • Assists students individually for whom English is a second language in a manner to support comprehension and transition into an English-speaking environment
  • Directly communicates with parents and children in conveying education and school-related information to ensure full comprehension of all exchanges
  • Monitors children's activities and behavior during and in the absence of classroom teachers to ensure students' physical and environmental safekeeping
  • Assists teachers in the supervision of learning activities, circulating within the classroom, and helping and learning support to students
  • Assists in diagnosing student learning and communication deficiencies, and monitors students' progressive learning skills
  • Assists in preparing classroom bulletin boards, classroom decorations, displays of student activities, and other classroom objectives
  • Balance the cash drawer daily and deposit funds received weekly when needed
  • Authorize electronic fund transfers

Customer Service Specialist

Supreme Financial & Immigration Services
03.2017 - 02.2020
  • Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
  • Organized documents to manage paper and electronic filing systems of clients.
  • Completed electronic filings of forms I-130, I-821, I-765, I-589, I-90, N-400, I-131, I-134A and other immigrants and Non-immigrants forms.
  • Interacted with customers by phone, email, or in person to provide information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Maintained and updated office records, both digital and physical.

Sales Agent

Trendline Marketing
01.2006 - 01.2010
  • Processed customer applications
  • Implemented and operated a computerized bookkeeping system
  • Produced quarterly and annual financial reports
  • Served as an office receptionist
  • Provided support to the management staff

Education

Associate of Science - Accounting

DeVry University
2014

Skills

  • Notable Skills & Abilities
  • Office Administration
  • Accounts Receivable / Payable
  • Cash Flow
  • Multitasking / Prioritizing
  • Security of Confidential Documents
  • QuickBooks and Peachtree
  • Microsoft Word

Timeline

Substitute Teacher, K-12

Kelly Education Services
08.2021 - Current

Customer Service Specialist

Supreme Financial & Immigration Services
03.2017 - 02.2020

Education PARAPROFESIONAL

Orange County Public School
01.2016 - 07.2021

Sales Agent

Trendline Marketing
01.2006 - 01.2010

Associate of Science - Accounting

DeVry University
Henri Mika