Henrietta Lefeau
Puyallup,WA
Summary
Hard and Fast worker, loved to be challenged Quick Learner Loves to listen and learn new things Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervision position. Ready to help team achieve company goals.
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Supervisor
Worldwide Flight Services
09.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached to enhance skills in identified areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Ensured compliance with company policies and objectives.
- Monitored workflow to improve employee time management and increase productivity.
- Resolved customer complaints and adjusted policies to align with evolving needs.
- Maintained clean, organized production areas to minimize hazards and prevent work delays.
Loadmaster
Worldwide Flight Services
11.2018 - Current
- Ensured correct weight and balance while supervising loading operations on ramp.
- Instructed customers and associates from other shifts through phone and email, enhancing communication and operational continuity.
- Tracked, audited, and troubleshot operational issues, facilitating effective communication with management and customers.
- Provided detailed instruction to various customers and associates from other shifts by phone and email.
Lead Process
Copper River Smoke Company
10.2013 - 10.2018
- Processed orders accurately and promptly, ensuring compliance with safety procedures and enhancing customer satisfaction.
- Executed daily tasks with precision, contributing to operational consistency and reliability.
- Completed day-to-day duties accurately and efficiently.
- Collaborated with diverse coworkers to achieve shared goals and resolve product and service-related challenges.
Education
High School Diploma -
Samoa High School
Samoa University
UnknownSkills
- Customer Service
- Customer Care
- Process management
- Process improvement
- Inventory Control
- Schedule development
- Performance management
- On-the-go problem solving
- Conflict resolution
- Training and mentoring
- Leadership development
- Teamwork
- Adaptability to change
- Bilingual
- Certified Nursing Assistant
References
- Norrie Saint Juste , 253-219-9170,Coworker
- Lacrayshal Francis 225-492-9091,Coworker, Aloha Air Cargo Supervisor
- Heidi Toeaina, 808-783-3055, Coworker
Timeline
Supervisor
Worldwide Flight Services
09.2022 - Current
Loadmaster
Worldwide Flight Services
11.2018 - Current
Lead Process
Copper River Smoke Company
10.2013 - 10.2018
High School Diploma -
Samoa High School
University