HENRIETTA PRICE
Frisco,TX
Summary
Profile Summary: I am an accomplished professional with 13 years of progressive management I have experience with managing staff by assigning tasks, creating schedules, and giving any necessary support. I am very goal-oriented and capable of running the tasks and duties of the position with utmost professionalism and effectiveness. I seek to utilize these skills for continued professional growth. career objective experience. Determined banking professional eager to apply financial knowledge and sales negotiation skills. Collaborative individual communicates with tact and diplomacy to internal and external customers. Researches and pursues new sales prospects to build strong base of clientele.
Dedicated banker proficient in setting up new customer accounts, adhering to security protocols, and assisting with audits. Well-organized with strong relationship-building, time management, and documentation skills. Ready to leverage several years' experience in related roles to excel in a dynamic position with your company.
Overview
19
19
years of professional experience
1
1
Certification
Work History
ASSISTANT BRANCH MANAGER
Southern Bancorp
- Volunteered preparing 300 tax returns to bank customers
- As well as volunteered at the local elementary and high schools in the area.
RELATIONSHIP BANKER
US Bank
06.2022 - Current
- Meet with clients who are seeking financial services
- Show them the available options and help them make a selection
- Provide quality customer service to all clients
- Help clients open accounts or apply for loans
- Build strong client relationships so customers continue to return to our bank
- Offers a variety of banking services to clients, such as loans, mortgages, offers for savings or investment opportunities, and advice on a number of issues
- Provided excellent customer service, resolving customer inquiries and complaints in a timely manner
- Built trust with customers by demonstrating knowledge of banking products and services.
COLLECTION AGENT
RGS Financial
05.2021 - Current
- Manage multiple delinquent accounts for debt collection efforts
- Keep track of assigned accounts to identify outstanding debt
- Plan a course of action to recover outstanding payments
- Negotiate payoff deadlines or payment plans
- Handle questions and/or complaints
- Investigate and resolve discrepancies in payments or accounts.
ASSISTANT BRANCH, MANAGER/CUSTOMER SERVICE REPRESENTATIVE
Southern Bancorp Bank
10.2015 - Current
- Control cash flow, balancing and auditing while maintaining compliance with federal, state and local laws
- Managing R&L budget, marketing, collections and all banking and Loss
- Prevention procedures outlined
- Process various transactions including processing cashier's checks, loans and a variety of other products and services
- Provide leadership and direction while using all effective tools needed to maintain a profitable department
- Open new accounts and cross sell bank products and services
- Perform other duties as requested or required.
TELLER II/CUSTOMER SERVICE REPRESENTATIVE
Regions Bank
05.2010 - Current
- Provided customer service tasks such as, cashing checks, receiving loan payments, making credit card advances, preparing change orders for commercial customers and cashing municipal bond coupons
- Sold products such as: money orders and official checks
- Assisted customers with other products as requested
- Balanced cash drawer, other receipts and automatic teller machine (ATM) daily
- Performed other duties as required.
Patient Care Attendant
Care One Professional Services
Lewisville , Tx
04.2024 - Current
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
RECEPTIONIST/OFFICE ASSISTANT
JoAnne's Hair Forum
09.2007 - Current
- Served as first point of contact for customers calling or visiting the salon
- Demonstrated proficiency in telephone and front-desk reception within a high- volume environment
- Answered telephones; answer routine questions and scheduled appointments
- Typed office forms, envelopes, labels and index tabs
- Performed basic arithmetic
- Maintained confidentiality and communicated effectively
- Helped manage the clients
- Greeted the clients at the door
- Maintained the salon in keeping it clean.
FISCAL ANALYSTMay, Washington State Department of Social, Health Services
01.2007 - Current
- US
- Maintained and modified fiscal record keeping systems, databases and spreadsheets
- Reviewed fiscal records and identified trends
- Assisted in formulating corrective action
- Maintained a record keeping system for recording budget transactions
- Reviewed budget reports, verified accuracy and took corrective action if necessary
- Reconciled budget status reports and prepared expenditure projections
- Notified appropriate individual of any projected or actual over or under expenditures
- Prepared, compiled and provided fiscal reports such as year-end reports, budgetary reports and auditing reports
- Performed other duties as required.
- Skills
- Equity, Diversity and Inclusion
- Written Communication
- Interpersonal Relationships
- Verbal Communication
- MS Office (Word, Excel, PowerPoint, SharePoint, Visio
- Access)
- Employee Development
- Project Management
- Prioritization/Delegation
- Extensive Cash Handling Skills
- Certifications
- NMLS Certification
Education
Associate Of Applied Business -
Independence University
Salt Lake City, UTBachelor Of Business Administration -
Regent University
Virginia Beach, VASkills
- Financial Software
- Loan Application Evaluation
- Relationship Building and Management
- Banking
- Loans
- Regulatory Compliance
- Financial Services
- Client Relationship Management
Skills
- Sales Expertise
- Cash Handling
Certification
Mortgage Licensing Officer
Timeline
Patient Care Attendant
Care One Professional Services
04.2024 - Current
RELATIONSHIP BANKER
US Bank
06.2022 - Current
COLLECTION AGENT
RGS Financial
05.2021 - Current
ASSISTANT BRANCH, MANAGER/CUSTOMER SERVICE REPRESENTATIVE
Southern Bancorp Bank
10.2015 - Current
TELLER II/CUSTOMER SERVICE REPRESENTATIVE
Regions Bank
05.2010 - Current
RECEPTIONIST/OFFICE ASSISTANT
JoAnne's Hair Forum
09.2007 - Current
FISCAL ANALYSTMay, Washington State Department of Social, Health Services
01.2007 - Current
Associate Of Applied Business -
Independence University
Bachelor Of Business Administration -
Regent University
ASSISTANT BRANCH MANAGER
Southern Bancorp