Highly-motivated, hardworking individual with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Window Treatment Specialist
Crume Installations
Cape Coral, FL
05.2022 - Current
Window Treatment Costumer Support, Measurements and Installations.
Installed draperies, curtains, blinds and shades according to customer specifications.
Visited clients' homes to take accurate measurements of windows for custom orders.
Performed minor repairs on window coverings like re-stringing cords and replacing broken slats and tapes.
Worked closely with vendors to ensure that all products were delivered on time and met quality standards.
Resolved customer complaints in a timely fashion.
Assisted customers in selecting the right type of window treatments for their homes.
Construction Manager
Personal Contractor
Cape Coral, FL
03.2018 - 05.2022
General construction.
Negotiated contracts with vendors, suppliers and subcontractors as needed for each project.
Conducted regular performance evaluations of crew members assigned to particular projects.
Coordinated the delivery of materials to job sites and supervised subcontractors to ensure quality control.
Maintained records of completed jobs including time spent on tasks, materials used and expenses incurred.
Inspected job sites regularly to verify safety protocols were being followed and that work was progressing in accordance with established guidelines.
Dish Technician
DISH
Cape Coral, FL
10.2021 - 01.2022
Conducted site surveys prior to installations to ensure proper placement of antennas and other equipment needed for service delivery.
Updated customer account information in the database after completing each job assignment.
Identified potential problems with customer's existing systems and provided solutions to enhance performance.
Inspected exterior cable lines for physical damage due to weather conditions or animals chewing wires.
Installed and configured Dish Network equipment for customers in their homes.
Assisted customers with selecting packages that best fit their needs and budget.
Courier Driver (independent contractor)
Bee Line Delivery Service
Louisville, KY
11.2015 - 10.2021
Fixed Route
Adhered to HIPAA regulations when handling sensitive materials.
Responded quickly to any changes or requests from dispatch personnel.
Followed established protocols when transporting hazardous materials.
Maintained a clean and organized vehicle interior.
Ensured timely pick up and delivery of packages within designated time frames.
Provided exceptional customer service during interactions with clients.
Processed paperwork associated with deliveries accurately and efficiently.
Maintained a valid driver's license at all times.
Delivered medical supplies and equipment to healthcare facilities.
E-Check Operator
Faurecia Automotive
Louisville, KY
02.2014 - 11.2015
Monitored and adjusted machine operations as needed for quality assurance.
Maintained cleanliness of work area and equipment in accordance with safety regulations.
Performed routine maintenance on equipment to ensure optimal performance.
Assisted in the setup of production lines according to customer specifications.
Courier Driver
Laxmy's Carrier Svc Inc
Louisville, KY
01.2010 - 01.2014
Ensured compliance with federal regulations governing transportation of hazardous materials.
Performed regular maintenance checks on vehicles including oil changes and tire rotations.
Followed safety protocols when loading, unloading, driving, and delivering items.
Adhered to traffic laws while operating company vehicle according to DOT regulations.
Communicated with customers to coordinate delivery times.
Delivered items to residential addresses within specified time frames.
Responded quickly to emergency situations requiring immediate action.
Appliance Repair Technician
Independent Contrator
Ciego De Avila, Ciego De Avila
01.2002 - 09.2009
Educated customers about proper care of their appliances.
Diagnosed appliance malfunctions and determined necessary repairs.
Assembled appliance components following installation instructions.
Followed up with customers after service call completion.
Maintained records of service calls made including customer contact information.
Used hand tools to remove covers from units in order to access internal parts.
Troubleshot problems using diagnostic tools such as voltmeters and ammeters.
Connected wiring to a variety of electronic components.
Installed new appliances according to manufacturer specifications.