Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Languages
Timeline
Generic

Henrry Leal

Cape Coral,FL

Summary

Highly-motivated, hardworking individual with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Window Treatment Specialist

Crume Installations
Cape Coral, FL
05.2022 - Current
  • Window Treatment Costumer Support, Measurements and Installations.
  • Installed draperies, curtains, blinds and shades according to customer specifications.
  • Visited clients' homes to take accurate measurements of windows for custom orders.
  • Performed minor repairs on window coverings like re-stringing cords and replacing broken slats and tapes.
  • Worked closely with vendors to ensure that all products were delivered on time and met quality standards.
  • Resolved customer complaints in a timely fashion.
  • Assisted customers in selecting the right type of window treatments for their homes.

Construction Manager

Personal Contractor
Cape Coral, FL
03.2018 - 05.2022
  • General construction.
  • Negotiated contracts with vendors, suppliers and subcontractors as needed for each project.
  • Conducted regular performance evaluations of crew members assigned to particular projects.
  • Coordinated the delivery of materials to job sites and supervised subcontractors to ensure quality control.
  • Maintained records of completed jobs including time spent on tasks, materials used and expenses incurred.
  • Inspected job sites regularly to verify safety protocols were being followed and that work was progressing in accordance with established guidelines.

Dish Technician

DISH
Cape Coral, FL
10.2021 - 01.2022
  • Conducted site surveys prior to installations to ensure proper placement of antennas and other equipment needed for service delivery.
  • Updated customer account information in the database after completing each job assignment.
  • Identified potential problems with customer's existing systems and provided solutions to enhance performance.
  • Inspected exterior cable lines for physical damage due to weather conditions or animals chewing wires.
  • Installed and configured Dish Network equipment for customers in their homes.
  • Assisted customers with selecting packages that best fit their needs and budget.

Courier Driver (independent contractor)

Bee Line Delivery Service
Louisville, KY
11.2015 - 10.2021
  • Fixed Route

  • Adhered to HIPAA regulations when handling sensitive materials.
  • Responded quickly to any changes or requests from dispatch personnel.
  • Followed established protocols when transporting hazardous materials.
  • Maintained a clean and organized vehicle interior.
  • Ensured timely pick up and delivery of packages within designated time frames.
  • Provided exceptional customer service during interactions with clients.
  • Processed paperwork associated with deliveries accurately and efficiently.
  • Maintained a valid driver's license at all times.
  • Delivered medical supplies and equipment to healthcare facilities.

E-Check Operator

Faurecia Automotive
Louisville, KY
02.2014 - 11.2015
  • Monitored and adjusted machine operations as needed for quality assurance.
  • Maintained cleanliness of work area and equipment in accordance with safety regulations.
  • Performed routine maintenance on equipment to ensure optimal performance.
  • Assisted in the setup of production lines according to customer specifications.

Courier Driver

Laxmy's Carrier Svc Inc
Louisville, KY
01.2010 - 01.2014
  • Ensured compliance with federal regulations governing transportation of hazardous materials.
  • Performed regular maintenance checks on vehicles including oil changes and tire rotations.
  • Followed safety protocols when loading, unloading, driving, and delivering items.
  • Adhered to traffic laws while operating company vehicle according to DOT regulations.
  • Communicated with customers to coordinate delivery times.
  • Delivered items to residential addresses within specified time frames.
  • Responded quickly to emergency situations requiring immediate action.

Appliance Repair Technician

Independent Contrator
Ciego De Avila, Ciego De Avila
01.2002 - 09.2009
  • Educated customers about proper care of their appliances.
  • Diagnosed appliance malfunctions and determined necessary repairs.
  • Assembled appliance components following installation instructions.
  • Followed up with customers after service call completion.
  • Maintained records of service calls made including customer contact information.
  • Used hand tools to remove covers from units in order to access internal parts.
  • Troubleshot problems using diagnostic tools such as voltmeters and ammeters.
  • Connected wiring to a variety of electronic components.
  • Installed new appliances according to manufacturer specifications.

Education

Bachelor's - English Literature

Manuel Ascunse Domenesh University
Cuba
05.2004

Skills

  • Time Management
  • Teamwork and Collaboration
  • Bilingual
  • Customer service
  • Customer Consultation
  • Client Relationship Building
  • Sales experience
  • Blind Installation
  • Child Safety Regulations
  • Fabric Knowledge
  • Expert Measuring
  • Motorization Expertise
  • On-site Troubleshooting
  • Precise Installation
  • POS system operations
  • Positive and professional
  • Product Knowledge
  • Complaint Management
  • Product Recommendations
  • Upselling strategies

Certification

driver's license, Present

Personal Information

Willing To Relocate: Anywhere

Languages

  • Spanish, Expert
  • English, Expert

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Window Treatment Specialist

Crume Installations
05.2022 - Current

Dish Technician

DISH
10.2021 - 01.2022

Construction Manager

Personal Contractor
03.2018 - 05.2022

Courier Driver (independent contractor)

Bee Line Delivery Service
11.2015 - 10.2021

E-Check Operator

Faurecia Automotive
02.2014 - 11.2015

Courier Driver

Laxmy's Carrier Svc Inc
01.2010 - 01.2014

Appliance Repair Technician

Independent Contrator
01.2002 - 09.2009

Bachelor's - English Literature

Manuel Ascunse Domenesh University
Henrry Leal