Henrry Pupo Leon

• Worked in team of technicians in quickly changing environment, adhering to all safety protocols and company processes.
• Maintained safety while using ultrasonic welding tools, heavyweight scales and forklifts.
• Kept detailed records of inventories for equipment and molding supplies using data entry.
• Implemented technique to streamline manufacturing of solutions, media and agar plates.
• Introduced paperwork to maintain data and manufacturing batch records.
• Maintained high level of adaptability by adjusting work procedures to meet specific demands of each production run.
• Conducted routine preventive maintenance on production equipment to help maintain durability and functionality of each machine.
• Checked over casting machines prior to start of each shift to identify and resolve any issues.
• Excellent communication skills, both verbal and written
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Paid attention to detail while completing assignments.
• Proven ability to develop and implement creative solutions to complex problems.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Worked effectively in fast-paced environments.
• Demonstrated leadership skills in managing projects from concept to completion.
• Demonstrated creativity and resourcefulness through any development of innovative solutions.

Transported inventory items to appropriate locations.

• Packed items into appropriate containers for shipment.
• Kept storage areas organized, clean and secure to fully protect company assets.
• Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
• Managed warehouse operations and verified proper shipment procedures.
• Verified documentation and condition of freight to assure quality standards were achieved.
• Strapped items down over protective padding to secure throughout transportation.
• Operated equipment while observing standard safety procedures.
• Shipped material and performed boxing, packing, labeling and preparation of related documents.
• Verified quantity and description of materials received by checking merchandise against packing list.
• Performed cycle counts and inventory control to accurately track product levels.
• Performed cycle counts and inventory control to accurately track product levels
• Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed
• Shipped material and performed boxing, packing, labeling, and preparation of related documents
• Drove forklifts, pallet jacks and other equipment to move materials

• Received and unloaded new items upon delivery and checked products for damage and order accuracy.
• Assisted customers with price checking fruits and vegetables and finding requested items in department.
• Checked for outdated and overripe grocery items and removed from inventory.
• Stocked warehouse efficiently by comparing item numbers with storage locations.
• Marked stock with identification tags and labels to outline information such as storage locations.
• Processed incoming shipments upon package receipt by scanning boxes and envelopes and scan gun to update system.
• Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
• Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
• Coordinated efficient organization, palletizing and transportation of completed packages.
• Safely and securely loaded items to prevent damage during transport.
• Assisted customers with large and heavy loads by transporting packages to customers' vehicles.
• Manually transported warehouse materials weighing up to 70 pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
• Moved merchandise using forklifts, pallet jacks and hand trucks.
• Addressed customer complaints and requests by resolution or escalation.
• Disposed of damaged or defective items or coordinated returns to vendors for covered items.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Moved cardboard, plastic ties and other debris from unboxing to trash.
• Stocked shelves to match planogram images and instructions.
• Greeted store customers and discussed needs.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
• Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
• Worked with customers to pack items according to specific desires and requirements.
• Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
• Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
• Stocked warehouse efficiently by comparing item numbers with storage locations.
• Labeled products, rotated stock and fronted merchandise for appealing display.
• Pleasantly greeted customers and provided prompt and courteous service.

• Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
• Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
• Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
• Suggested menu and service policy changes based on feedback from managed waitstaff and observed customer tendencies.
• Provided customer service with detailed customer metrics to inform stock ordering, reducing food waste and increasing profits.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Kept register accurate through correct billing, payment processing and cash management practices.
• Managed food resources, memorized orders and coordinated customer service.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
• Managed scheduling for 2 or more servers, maintaining adequate staffing levels while accounting for personal employee needs.
• Observed servers to provide feedback and coaching in areas requiring improvement.