Henry Ashbridge
Gladstone
Summary
Results-driven professional with a strong foundation in vehicle service and maintenance. Known for reliability and problem-solving skills, consistently achieving performance metrics while ensuring customer satisfaction and safety.
Developed strong foundation in customer service and technical problem-solving within sales and service environment. Demonstrates adaptability and quick learning curve, seeking to transition into new field. Applies effective communication and hands-on technical skills to various challenges.
Overview
3
3
years of professional experience
Work History
Sales and Service Technician/Brake and Alignment
Les Schwab Tires
Milwaukie, Or
09.2024 - Current
- Diagnosed and repaired tire issues to ensure customer safety and satisfaction.
- Conducted routine inspections of vehicles to identify maintenance needs and service opportunities.
- Assisted customers in selecting appropriate tire products based on vehicle specifications and driving habits.
- Maintained cleanliness and organization of the service area to adhere to safety standards.
- Collaborated with team members to efficiently manage workflow during peak service hours.
- Educated customers on tire care and maintenance best practices to extend product lifespan.
- Operated specialized equipment for tire mounting, balancing, and repair tasks accurately.
- Exceeded performance metrics regularly through diligent work ethic combined with advanced problem-solving capabilities.
- Diagnosed brake system issues utilizing advanced diagnostic tools and equipment.
- Performed brake pad replacements, ensuring adherence to safety standards and protocols.
- Repaired and replaced faulty parts, ensuring adherence to safety standards and manufacturer specifications.
- Assisted in maintaining inventory of parts and tools, ensuring availability for timely repairs.
- Trained new mechanics on proper techniques and safety protocols, fostering a collaborative work environment.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Conducted wheel alignments using precision measurement tools to ensure optimal vehicle performance.
- Diagnosed alignment issues and provided effective solutions for improved vehicle handling.
- Assisted in training new technicians on alignment procedures and equipment usage.
- Operated forklifts to transport materials across warehouse, ensuring timely delivery and inventory accuracy. (Limited Experience)
Busser/Host
The Old Spaghetti Factory International Inc.
Clackamas, OR
10.2023 - 09.2024
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by promptly clearing tables and resetting for new guests.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Trained new bussers on proper cleaning techniques and service standards.
- Monitored dining area for guest needs, ensuring prompt assistance when required.
- Contributed to team environment by communicating effectively with staff members and management.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
Online Grocery Associate
Walmart
Milwaukie, OR
12.2022 - 05.2023
- Assisted customers with online order selection and fulfillment processes.
- Coordinated inventory management to ensure product availability for online shoppers.
- Streamlined picking and packing procedures, enhancing overall efficiency in order processing.
- Trained new associates on best practices for online grocery operations and customer service.
- Monitored quality control standards to maintain product freshness and accuracy in orders.
- Resolved customer inquiries related to online orders, ensuring a high satisfaction rate.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Education
High School Diploma -
Gladstone High School
Gladstone, ORSkills
- Goal-oriented mindset
- Negotiation techniques
- Industry awareness
- Service orientation
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Listening skills
- Multitasking
- Reliability
- Organizational skills
- Adaptability and flexibility
Languages
English
Native or Bilingual
Timeline
Sales and Service Technician/Brake and Alignment
Les Schwab Tires
09.2024 - Current
Busser/Host
The Old Spaghetti Factory International Inc.
10.2023 - 09.2024
Online Grocery Associate
Walmart
12.2022 - 05.2023
High School Diploma -
Gladstone High School