Henry Bickford
Orono
Summary
Dedicated trainer with a strong work ethic, positive attitude, and expertise in public speaking, new hire integration, and customer service.
Proven ability to enhance service quality through training modules and performance evaluations.
Possesses foundational understanding of vehicle maintenance and repair, with skills in oil changes and tire rotations. Dedicated to ensuring vehicles run smoothly and efficiently.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Trainer
Chick-fil-A Bangor
Bangor, ME
05.2023 - Current
- Developed and delivered training modules for team members, enhancing service quality and efficiency.
- Facilitated onboarding processes for new hires, ensuring smooth integration into team dynamics.
- Conducted regular performance evaluations, providing constructive feedback to improve employee skills.
- Implemented best practices in customer service training, leading to increased guest satisfaction scores.
Education
No Degree -
Homeschool
Orono, ME06-2027
No Degree - Automotive Technology
United Technologies Center
Bangor, ME06-2027
Skills
New hire training
Public speaking
Creative problem solving
Basic automotive knowledge
Strong work ethic
Safety awareness
Valid Driver's license
Hand and power tools
Customer service
Certification
Maine Oxy 2 hour seminar certificate of achievement.
Lift safety certificate.
Timeline
Trainer
Chick-fil-A Bangor
05.2023 - Current
No Degree -
Homeschool
No Degree - Automotive Technology
United Technologies Center