Henry Cernas Esparza
Los Angeles,CA
Summary
Dynamic and detail-oriented professional with experience as a Driver Helper at Best Buy, excelling in load security and route navigation. Proven track record of enhancing delivery efficiency and customer satisfaction through effective communication and organization. Committed to safety practices and process improvements, ensuring timely and accurate deliveries and installations.
Overview
9
9
years of professional experience
Work History
Handyman
Self Employed
Los Angeles, CA
01.2020 - Current
- Completed repairs and maintenance tasks, ensuring functionality of residential and commercial properties.
- Assisted in troubleshooting plumbing, electrical, and carpentry issues, providing timely solutions.
- Managed inventory of tools and materials, optimizing supply levels for project efficiency.
- Implemented process improvements that reduced downtime during repairs by streamlining workflows.
Driver Helper
Best Buy
Ontario, CA
01.2017 - 06.2023
- Assisted drivers in loading and unloading merchandise for timely deliveries.
- Ensured accurate delivery of products by verifying shipment contents against invoices.
- Maintained organized work areas to enhance operational efficiency during deliveries and installations.
- Collaborated with team members to streamline delivery routes and schedules.
- Provided exceptional customer service during product drop-offs, addressing inquiries promptly.
- Recommended process improvements to enhance delivery accuracy and speed.
- Monitored vehicle conditions, reporting maintenance needs to ensure safe operations.
- Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
Delivery Driver Assistant
Restoration Hardware
Los Angeles, CA
09.2020 - 06.2021
- Delivered high-quality furniture to customers, ensuring proper handling and safety protocols.
- Assisted in inventory management by accurately tracking delivered items and reporting discrepancies.
- Collaborated with warehouse staff to optimize loading processes for efficient deliveries.
- Communicated effectively with clients to confirm delivery schedules and address inquiries promptly.
- Collaborated with drivers to navigate delivery routes efficiently, enhancing overall delivery performance.
- Maintained accurate inventory records, tracking items delivered and received for effective stock management.
Education
High School Diploma -
Animo Justice Charter High School
Los Angeles, CA06-2010
High School Diploma -
Animo Justice Charter High School
Los Angeles, CA06-2010
Skills
- Organization
- Heavy lifting
- Loading and unloading procedures
- Safety practices
- Punctuality
- Load security
- Route navigation
- Delivery documentation
- Damage prevention
- Policy adherence
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Delivery Driver Assistant
Restoration Hardware
09.2020 - 06.2021
Handyman
Self Employed
01.2020 - Current
Driver Helper
Best Buy
01.2017 - 06.2023
High School Diploma -
Animo Justice Charter High School
High School Diploma -
Animo Justice Charter High School