Dedicated security professional with strong skills in CCTV surveillance, incident reporting, and access control. Proven ability to maintain safety protocols and respond effectively to emergencies.
Overview
10
10
years of professional experience
Work History
Customer Service/Security Officer
Farmers Insurance Agency
Phoenix, AZ
01.2025 - Current
Monitored premises to ensure safety and security of staff and clients.
Conducted regular patrols to identify potential hazards or security breaches.
Responded promptly to incidents, providing assistance and reporting findings.
Operated surveillance systems to monitor activities and maintain situational awareness.
Assisted in implementing safety protocols and emergency response procedures.
Documented daily activities, incidents, and irregularities for management review.
Engaged with clients to provide information and enhance overall service experience.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Issued access cards to authorized personnel to monitor access points.
Security Officer
Allied Universal Security Services
Phoenix, AZ
04.2023 - 11.2024
Monitored premises to ensure safety and security protocols were consistently followed.
Responded swiftly to incidents, effectively managing emergency situations and minimizing risks.
Conducted routine patrols to identify potential hazards and maintain secure environments.
Utilized surveillance equipment to monitor activities and deter unauthorized behavior effectively.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Customer Service/Unarmed Security Officer
VA Medical Center
Phoenix, AZ
01.2020 - 02.2023
Monitored facility premises to ensure safety and compliance with security protocols.
Conducted regular patrols to deter unauthorized activities and maintain a secure environment.
Responded promptly to incidents, providing assistance and coordinating with law enforcement as needed.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Monitored CCTV cameras and alarm systems for security breaches.
Wrote detailed reports of all security breaches and investigations.
Customer Service/Unarmed Security Officer
Hilton Garden Inn Hotel
Phoenix, AZ
09.2015 - 11.2019
Monitored CCTV cameras and alarm systems for security breaches.
Wrote detailed reports of all security breaches and investigations.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Transported customers to and from Sky Harbor airport.
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