Henry Corzo
Dallas,TX
Summary
Results-driven Sales Banker with a proven track record of exceeding performance targets through a combination of productivity, strategic planning, and efficient task execution. Adept at building strong client relationships by leveraging deep knowledge of financial products and services to provide tailored solutions that align with individual customer needs. Skilled in conducting comprehensive needs assessments, enabling the delivery of personalized financial guidance and support. Demonstrates excellence in communication, critical thinking, and problem-solving, with a flexible and adaptive approach to navigating dynamic market conditions. Committed to driving sales growth, enhancing customer satisfaction, and fostering long-term client loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Branch Banker
PNC Bank
DALLAS, Texas
03.2023 - Current
- Conducted financial reviews for existing customers to identify additional products or services that could benefit them.
- Trained new employees on proper procedures related to customer service, sales techniques and operational policies.
- Analyzed customer credit reports to determine eligibility for loans or mortgages.
- Exceeded customer service satisfaction ratings by providing prompt answers to specific questions.
- Resolved customer complaints and inquiries, ensuring high levels of customer satisfaction.
- Collaborated with team members to meet branch targets and objectives.
Sales Consultant
Clay Cooley Hyundai of Dallas
Dallas, TX
02.2021 - Current
- Maintained up-to-date knowledge of new products, services, accessories and pricing strategies.
- Utilized dealership computer systems to generate reports such as sales trends analysis or inventory tracking information.
- Provided advice on financing terms, warranties and insurance coverage options.
- Conducted follow-up calls to ensure customer satisfaction after purchase or lease agreement was finalized.
- Assisted customers in the selection of appropriate vehicle models, packages and options.
- Attended weekly staff meetings to discuss best practices in sales techniques, customer service standards.
- Negotiated prices and contracts with customers for a mutually beneficial deal.
- Managed sales negotiations and financing options.
Education
Bachelor of Science - Accounting And Finance
Southern New Hampshire University
Hooksett, NH08-2025
High School Diploma -
Richland Collegiate High School
Dallas, TX05.2019
Skills
- Strong negotiation skills
- Sales target achievement
- Upselling and cross selling
- Cold calling techniques
- CRM software usage
- Customer relationship management
- Customer needs assessment
- Organization
- Team leadership
- Task prioritization
Certification
- Designated Mortgage Loan Officer - 2023
Accomplishments
- Hyundai Sales Person of the month April 2022-June 2022
- Top Hyundai CXI Holder in DFW in May 2022
Languages
Spanish
Native/ Bilingual
Timeline
Branch Banker
PNC Bank
03.2023 - Current
Sales Consultant
Clay Cooley Hyundai of Dallas
02.2021 - Current
High School Diploma -
Richland Collegiate High School
Bachelor of Science - Accounting And Finance
Southern New Hampshire University
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