Henry Craig
South Lake Takoe,Nevada
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Cart Staff Member
Edgewood Tahoe Resort
Lake Tahoe, Nevada
07.2023 - 10.2023
- Provided accurate information about products, prices, availability, and special offers.
- Answered customer inquiries regarding product features, benefits, warranties.
- Organized cart corrals regularly during shift to maintain an orderly appearance.
- Organized carts in bay after returning from parking lot.
- Maintained cleanliness of all golf carts, including washing, vacuuming and polishing.
- Displayed excellent customer service skills while interacting with patrons.
Parking Attendant
Zephyr Cove Resort & Marina
Zephyr Cove, Nevada
07.2022 - 09.2022
- Greeted customers and provided information about parking fees, regulations and services.
- Monitored entrances, exits and lots to ensure compliance with parking policies.
- Collected payments for parking fees from customers.
- Enforced rules regarding illegal or improper parking of vehicles.
- Issued tickets to vehicles parked illegally or beyond specified time limits.
- Patrolled the lot regularly on foot or by vehicle to identify potential security issues or violations of policy.
- Resolved customer complaints in a professional manner while following established guidelines.
Education
High School Diploma -
Douglas High School
Minden Nevada06-2024
Skills
- Member Assistance
- Customer Service Excellence
- Money Handling
- Safety Awareness Proficiency
- Payment Collection
Accomplishments
- I have achieved honor roll throughout my 4 years in high school
References
References available upon request.
Timeline
Cart Staff Member
Edgewood Tahoe Resort
07.2023 - 10.2023
Parking Attendant
Zephyr Cove Resort & Marina
07.2022 - 09.2022
High School Diploma -
Douglas High School
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