HENRY DOKYI
Natick,Massachusetts
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Mail Sorter
DHL Global Mail
07.2021 - Current
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Evaluated mail trays to determine proper placement.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Diagnosed unclear or unrecognized barcodes, documenting and communicating errors prior to resolving issue.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Stamped sealed and sorted mail for delivery to other branches.
- Maintained mailroom supply inventories, purchase orders and vendor supplies.
Associate
Amazon
11.2020 - 07.2021
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed strong rapport with customers and created positive impression of business.
- Wrapped, boxed and weighed bakery department products.
Warehouse Associate
Terumo Cardiovascular Group
09.2019 - 11.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
- Performed inventory control, such as counting, and stocking merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
Mail Delivery Driver
Ghana Postal Service
02.2015 - 04.2018
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Assistant Production Manager
Evergreen Industrial And Roofing
06.2012 - 11.2016
- Identified and planned for resources needed to accomplish production objectives.
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
- Overcame obstacles and variables to maintain production efficiency, meet deadlines and achieve high levels of profitability.
- Successfully managed production activities to achieve on-time shipment of orders.
- Delivered operating plans and growth objectives.
- Defined manufacturing performance standards and reviewed outcome of performance goals to set future targets.
- Established position requirements, schedules and production team processes.
Education
Master of Divinity - Biblical Studies
Farconner Theological Summary
Philippines05.2018
MASTER OF BUILDING TECHNOLOG - Construction Technology
TAKORADI TECHNICAL UNIVERSITY
TAKORADI, WESTERN REGION GHANA 10.2008
Associate of Arts - Architectural And Building Technology
Awia Architectural And Design Institute
Sunyani, Ghana02.2006
High School Diploma -
Duayaw Nkwanta Senior High School
Duayaw Nkwata 06.2004
Skills
- Postal Service and Product Expertise
- Employee Performance
- Postal Form Proficiency
- Accurate Documentation
- Problem-Solving Skills
- Mailing Restriction Expertise
- Workplace Safety
- Mail and Packages
- Customer Satisfaction
- Post Office Operations
- Project Requirements
- Mail Delivery
- Shipping and Receiving Proficiency
- Training Junior Team Members
Timeline
Mail Sorter
DHL Global Mail
07.2021 - Current
Associate
Amazon
11.2020 - 07.2021
Warehouse Associate
Terumo Cardiovascular Group
09.2019 - 11.2020
Mail Delivery Driver
Ghana Postal Service
02.2015 - 04.2018
Assistant Production Manager
Evergreen Industrial And Roofing
06.2012 - 11.2016
Master of Divinity - Biblical Studies
Farconner Theological Summary
MASTER OF BUILDING TECHNOLOG - Construction Technology
TAKORADI TECHNICAL UNIVERSITY
Associate of Arts - Architectural And Building Technology
Awia Architectural And Design Institute
High School Diploma -
Duayaw Nkwanta Senior High School
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