HENRY DOROFF
Batavia,IL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Shift-Lead
Jersey Mikes Subs
- Made Sandwiches
- Provided Stellar Customer Service
- Prepped Food
- Washed Dishes
French Club President
Marmion Academy
- Organized Monthly Events in Reference to French Culture
- Kings Cake Celebration
- School-Wide Tour de France Competition
- Spanish Club Vs
- French Club Dodge Ball
- St. Nicholas Shoe Making Event
Basketball Team Captain
Marmion Academy
- Organized Team Building Events
- Held Team Meetings
- Communicated Player Attitudes and Ideas to the Coach
- In-Game and Practice Leader
Food Server
B+G Hospitality
05.2022 - 08.2024
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Provided customers with a deep knowledge of the extensive menu in order to create an elegant and professional atmosphere.
- Included, various authentic pan-Asian dishes, wines, sake, and sushi
Education
Bachelor of Arts - Education And Allied Studies
University of Dayton
Dayton, OH05.2024
High School Diploma -
Marmion Academy
01.2020
Skills
- Decision-making capabilities
- Customer service focus
- Employee Training
- Work Delegation
- Guest service
- Sales proficiency
- Operations Management
- Strong verbal and written communication
Timeline
Food Server
B+G Hospitality
05.2022 - 08.2024
Shift-Lead
Jersey Mikes Subs
French Club President
Marmion Academy
Basketball Team Captain
Marmion Academy
Bachelor of Arts - Education And Allied Studies
University of Dayton
High School Diploma -
Marmion Academy
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