Henry Evbodaghe

Fortune 500 Wholesale Food Distribution,

• Responsible for delivering financial projections and day-to-day operations associated with delivery output, budgeting, 3PL, purchasing, IT, HR, damages, program management, customer service, planning, and quality
• Analyze P&L in collaboration with risk management, sales, warehouse, transportation, fleet, facility, material handling, security, safety, food distribution, and functional leaders
• Establish bottom-line direction for strategic planning and execution of infrastructure improvements

Scope of Duties:

• Team Performance | Capital Planning | Staff Training | Project/Risk Management | Compliance | Vendor/Account Management
• Policies/Guidelines | Workflow Planning | Market Penetration | Documentation | Procurement | Inventory/Warehouse

Contributions:

• Reduced recordable injuries by 56% representing $120,000 in losses
• Developed and launched loss-prevention program, reducing theft by 4%
• Increased capacity of four local operating sites by 28%; retooled partnership management team with expanded survey services and payment processes to drive customer satisfaction
• Streamlined $72 million budget; decreased spending by 19% with overall cost savings exceeding $6.5 million.

Fortune 500 Manufacturer of Industrial Tools and Household Hardware,

• Responsible for world-class manufacturing operations across four sites; managed nine Process Engineers and Operations Supervisors responsible for mechanical tool delivery, Full P&L responsibility, control inventory accuracy, damages, inbound materials, receiving timelines, expense-to-margin ratios, and overall profitability.

Scope of Duties:

• Customer Satisfaction | Throughput Expansion | Outsourcing Contracts | Audit Documentation | Capacity Planning
• Communication & Marketing Strategy | Policy Development | Product Flow | Contract Negotiation | Forecasting

Contributions:

• Implemented process efficiencies that saved clients >$950,000 and increased customer loyalty 13%
• Increased customer satisfaction survey participation from 72% in 2017 to 98% in 2018
• Developed a robust succession plan that facilitated nine promotions in field operations
• Revitalized assets and utility initiatives that captured $290,000 in cost savings over two years
• Made wide-sweeping staffing and policy changes that raised customer satisfaction quality rankings from #10 to #2 in only six months with lower trouble ticket resolution time
• Championed the testing and marketability of a knowledge management software application; sold >$3 million of products and services to national automotive and aerospace customers in

World's Largest, of Standard Welding Equipment, Consumables, & Automation Equipment,

Responsible for multi-projects and programs, overseeing material handling, logistics, assets, WMS, TMS, CMMS, and financial targets in North America.

• Introduced lean tools used to visualize processes, sort value from wasted activities, and solve root causes
• Developed and implemented performance strategies and plans to promote company-wide continuous improvement

Scope of Duties:

• Value Stream Mapping | KPI Dashboards | Customer Service | On-site Evaluations | Internal Audits
• Project Management | Sales Analysis | M&A Activity | Product Development | Quality Assurance
• Contributions:
• Validated and improved >4,000-line products through PFMEA and Statistical process control
• Reduced production costs by 12% and labor costs by 60% while increasing production and quality by 16%
• Optimized packaging line to reduce quality loss by 10%
• Executed critical $30 million facility expansion project to completion using PMI best practices
• Led Voice of Customer initiative that yielded 16% increase in underperforming product lines
• Orchestrated the merging of two local operations on strategic, tactical, and cultural levels; integrated $13 million in newly-merged assets ahead of schedule with zero loss of base revenue or sales momentum.

Information Technology Services - Primarily US Government Intelligence Entities,

Responsible for $60 million operations P&L, southern operation from US-North America to US-EU Region

• Provided innovative experience, business insights, KPI metrics, and customer experience for >900 assets, 140 employees, spanning 28 locations
• Led project teams for Quality, Logistics, Customer Service, and Distribution; trained teams to understand up-front strategy and planning process for all service delivery operations and new projects

Scope of Duties:

• PFMEA | JSA | SMED | Voice of the Customer | Production Assets | Market Analysis | Team Leadership
• Commercial/Industrial Development | Project Planning | Documentation | Component Design/Application

Contributions:

• Grew YoY revenue margins by 12%; reversed negative performance with 17% contribution margin increase in year one.

Aerospace & Defense - Primarily US Government Entities

• Functioned as a regional leader, recognized for increasing revenue, profit, and business growth by collaboratively developing integrated strategies in alignment with company goals
• Improved asset readiness by 98% and implemented a training curriculum covering systems, processes, and optimization for the south region

Aerospace & Defense - Primarily US Government Entities

Functioned as South Ops, , oversaw all 30 field operations service reps, 3PL - 262 employees, and customer service representatives, multi-functional transportation, maintenance, and logistics departments
Co-engineered customer parts, and materials requirements
Increasing output and efficiency by 33%; reduced inventory by $400,000 over first two years, increasing contribution margins by 6%.