Summary
Work History
Education
Skills
Languages
Timeline
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Henry Garcia

Los Angeles ,California

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Work History

Manager

Panini Kabob Grill
DTLA
04 2021 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Oversaw food preparation and monitored safety protocols.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Server

Panini Kabob Grill
DTLA
08 2018 - 04 2021
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • I was hired as a busser quickly promoted as a server.

Cook

Cocos
Highland Park, Los Angeles
05 2015 - 04 2021
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Started as a dish washer and eventually moved to kitchen line.
  • I had 2 jobs until I was promoted as Manager in my curretly job.

Education

Benjamin Franklin High School
06.2015

Skills

  • Food service professional adept at FOH and BOH operations Demonstrated team leader with excellent staff management skills
  • Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience Skilled in staff training and development
  • Talented Manager with expert team leadership, planning, and organizational skills built during successful career Smoothly equip employees to independently handle daily functions and meet customer needs Diligent trainer and mentor with exceptional management abilities and results-driven approach

Languages

Spanish
Native or Bilingual

Timeline

Manager

Panini Kabob Grill
04 2021 - Current

Server

Panini Kabob Grill
08 2018 - 04 2021

Cook

Cocos
05 2015 - 04 2021

Benjamin Franklin High School

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Henry Garcia