Henry Guzman
Corona
Summary
Dynamic sales professional with a proven track record at Manhattan Beer Distributors, excelling in customer relationship building and territory growth. Leveraged exceptional customer service and upselling techniques to consistently exceed sales targets. Skilled in staff training and account management, demonstrating meticulous attention to detail and a commitment to achieving top performance.
Offering strong foundation in communication and relationship management, eager to learn and develop in sales environment. Brings understanding of customer needs and problem-solving skills, with focus on effective communication and product knowledge. Ready to use and develop negotiation and relationship-building skills in sales role.
Overview
15
15
years of professional experience
Work History
Off-premise Sales Rep
Manhattan Beer Distributors
07.2016 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during interactions.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Assistant Store Manager
Rite Aid
03.2010 - 06.2016
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
High School Diploma -
Arts & Business High School
Corona, NYSkills
- Customer service
- Customer relationship building
- Upselling and cross selling
- Objection handling
- Account management
- Staff training
- Territory growth
- Account servicing
- Time management
- Attention to detail
Accomplishments
- 2024 sales rep of the year
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Off-premise Sales Rep
Manhattan Beer Distributors
07.2016 - Current
Assistant Store Manager
Rite Aid
03.2010 - 06.2016
High School Diploma -
Arts & Business High School
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