Henry Hoang

Coached and refereed sports events for both children and adults. Organized and executed summer camps, ensuring smooth operation. Facilitated setup for events to guarantee seamless execution.

• Optimized staff performance through regular evaluations, and goal-setting initiatives.
• Worked closely with district manager and store manager on strategic planning initiatives and implemented action plans.
• Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
• Maintained visual merchandising standards, ensuring an appealing store appearance that attracted customers.
• Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
• Achieved sales targets consistently by motivating team members and creating a positive work environment.
• Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures.
• Boosted customer satisfaction by implementing efficient store operations and addressing customer concerns promptly.

• Reduced wait times for customers by quickly processing prescription refill requests under pharmacist supervision.
• Continuously updated knowledge on current pharmaceutical trends through attending workshops, trainings, conferences.
• Contributed to higher customer retention rates by consistently delivering exceptional service that exceeded expectations.
• Streamlined daily tasks such as filing paperwork, answering phones, and managing cash registers, allowing pharmacists more time for direct patient care activities.
• Promoted health awareness among patients by sharing relevant information about medications, side effects, and potential interactions.
• Improved patient satisfaction by providing friendly and efficient customer service at the pharmacy counter.
• Assisted pharmacists in accurately filling prescriptions, ensuring patient safety and proper medication usage.
• Maintained a clean and organized workspace, promoting a positive work environment for staff and customers alike.