Henry Hurtado
Flushing,NY
Summary
Dynamic crew team member with a proven track record in delivering exceptional customer service. Bilingual in Spanish and Portuguese, enhancing communication and customer engagement.
Dedicated team member with a strong focus on customer service and operational efficiency. Proven ability to enhance dining experiences while optimizing inventory management and reducing wait times.
Overview
11
11
years of professional experience
Work History
Crew Team Member
McDonald's
Bayside, NY
09.2024 - 03.2026
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and hygiene.
- Collaborated with team members to streamline order preparation and reduce wait times.
Cleaner
ABM Janitorial Services
Manhattan, NY
09.2025 - 02.2026
- worked facilities as cleaner in amazon, google, wework, JP Morgan Chase, and twitch
- Maintained cleanliness and organization in assigned areas, ensuring adherence to safety protocols.
- Operated cleaning equipment efficiently, including floor scrubbers and high-pressure washers.
- Conducted regular inspections to identify maintenance needs and report issues promptly.
Assistant Store Manager
Burger King
Flushing, NY
01.2023 - 09.2025
- Supervised daily operations to ensure compliance with company standards and policies.
- Trained and mentored new staff on service protocols and operational procedures.
- Coordinated inventory management, optimizing stock levels to reduce waste.
- Implemented promotional strategies to enhance customer engagement and increase sales.
Stocker
Extra Supermarket
São Paulo (BRAZIL)
03.2015 - 10.2022
- Organized inventory displays to enhance product visibility and accessibility.
- Monitored stock levels and communicated replenishment needs to management.
- Assisted in training new staff on stocking procedures and safety protocols.
- Maintained cleanliness and organization of storage areas to optimize workflow.
Education
High School Diploma -
ORESTES ROSOLIA
SAO PAULO,BRAZILSkills
- Multitasking and organization
- Customer service
- Attention to detail
- Store opening and closing
Languages
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
English
Professional Working
Timeline
Cleaner
ABM Janitorial Services
09.2025 - 02.2026
Crew Team Member
McDonald's
09.2024 - 03.2026
Assistant Store Manager
Burger King
01.2023 - 09.2025
Stocker
Extra Supermarket
03.2015 - 10.2022
High School Diploma -
ORESTES ROSOLIA