Overview
Work History
Timeline

Henry Jackson

Baltimore,MD

Overview

41
41
years of professional experience

Work History

Guest Service Representative

Oak View Group/ CFG BANK ARENA
Baltimore, MD
03.2023 - Current
  • Served as a point of contact for VIP guests or special event attendees, providing personalized attention and meeting specific needs
  • Achieved XX% increase in positive feedback ratings through consistently delivering excellent customer service
  • Demonstrated effective problem-solving skills when dealing with challenging situations or difficult customers
  • Leveraged strong communication skills to effectively communicate with diverse groups of individuals from different cultures/backgrounds
  • Cultivated strong relationships with repeat guests by recognizing them on subsequent visits and anticipating their preferences

Purchasing Assistant

Johns Hopkins University
Baltimore, MD
09.1993 - Current
  • Highly efficient purchasing assistant well established in fast-paced and challenging environments.
  • Eager to learn with aptitude for applying new knowledge with skill and efficiency.
  • Influential procurement officer with record of success managing administrative challenges and helping great company succeed.
  • Hands-on professional with capabilities in Skill.
  • Recognized for dynamic work ethic and team player attitude.
  • Hardworking and passionate seeker with organizational skills eager to secure entry level procurement officer position.

Sales Associate

Super Target Store
Baltimore County, MD
09.2018 - 09.2021
  • Offered each customer top-notch personal service to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Tracked down hard to find merchandise at diverse locations.

Sales Associate

Kay Jewelers
Towson, MD
02.2014 - 10.2016
  • Locate merchandise in various stores, managed customers with attention to detail.
  • Maintained record sales.

Security Officer

Johns Hopkins University
Baltimore, MD
03.1984 - 09.1993
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Checked and verified photo identification prior to granting facility access.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Reported suspicious activity and persons to law enforcement.

Timeline

Guest Service Representative - Oak View Group/ CFG BANK ARENA
03.2023 - Current
Sales Associate - Super Target Store
09.2018 - 09.2021
Sales Associate - Kay Jewelers
02.2014 - 10.2016
Purchasing Assistant - Johns Hopkins University
09.1993 - Current
Security Officer - Johns Hopkins University
03.1984 - 09.1993

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Henry Jackson