Christaria Suarez
Chicago,IL
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
3
3
years of professional experience
Work History
Guest Service Representative
United Center, At Your Service
03.2022 - 04.2023
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Collaborated with team members to handle guest requirements from check-in through check-out.
Cashier Team Lead
Chipotle
03.2021 - 04.2023
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
Sales Associate
Burlington Coat Factory Distribution Center
04.2020 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
High School Diploma -
06.2022
- Dean's List 2022
- Honor Roll 2022
Skills
- Cash Register Operations
- Hotel Reservations
- Product Sales
- Creative Solutions
- Financial Transactions
- POS Transactions
Timeline
Guest Service Representative - United Center, At Your Service
03.2022 - 04.2023
Cashier Team Lead - Chipotle
03.2021 - 04.2023
Sales Associate - Burlington Coat Factory Distribution Center
04.2020 - 05.2022
Lincoln Park High School - High School Diploma,
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