Summary
Overview
Work History
Education
Skills
Timeline
Generic

Henry Kerlegan

Daly City,CA

Summary

Obtain a position at providing skills to prioritize and multi-task in fast-paced working environment.

I have at least 3 years experience providing customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Cinemark Century Theater
Daly City, CA
10.2021 - 09.2022
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Assisted customers with ticketing inquiries and purchase of tickets.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.

Dog Walker

Barbara
San Francisco, CA
11.2015 - 06.2022
  • Walked dogs on leash, observing all safety precautions and following commands from owners.
  • Monitored behavior of dogs while walking to ensure safety of both the dog and passerby.
  • Interacted with pet owners in a professional manner when discussing their pets' needs and care requirements.
  • Provided companionship and comfort to animals during walks.
  • Cared for pets during owners' absences.
  • Monitored dogs throughout walks to avoid obstacles, dangerous situations, and confrontations with other problematic dogs.

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Babysitter

Erika Sol
San Francisco, CA
03.2018 - 11.2021
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Establishing trust through consistent communication with both parents and kids.
  • Encouraging healthy physical activity by taking walks together or playing games outside.
  • Remaining alert at all times while caring for multiple children simultaneously.

Education

BBA - Psychology

City College of San Francisco
San Francisco, CA
08-2026

High School Diploma -

Jefferson High School
Daly City, CA
05-2022

Skills

  • Customer Service
  • Client Relations
  • cashier
  • Team player with positive attitude
  • Cash handling and management

Timeline

Customer Service Representative

Cinemark Century Theater
10.2021 - 09.2022

Babysitter

Erika Sol
03.2018 - 11.2021

Dog Walker

Barbara
11.2015 - 06.2022

BBA - Psychology

City College of San Francisco

High School Diploma -

Jefferson High School
Henry Kerlegan