Summary
Overview
Work History
Education
Skills
Timeline
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Henry Le

coral springs

Summary

I am a diverse Nail technician with a proven track record at Star Nails, excelling in customer service and relationship building. Skilled obtained through the various professions , I effectively resolved conflicts and enhanced client satisfaction. Recognized for multitasking and problem-solving, ensuring a seamless experience for every customer.

Overview

15
15
years of professional experience

Work History

Nail Technician

Star Nails
01.2010 - Current
  • Established strong client relationships with exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.

Security

G4S Secure Solutions USA
01.2015 - 01.2016
  • Monitored surveillance equipment to preemptively address potential security breaches.
  • Provided day-to-day support to security staff, issuing guidance on management of security situations as they arose.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Valet Attendant

USA Parking
01.2014 - 01.2015
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Collaborated with hotel front desk staff to ensure seamless arrival and departure experiences for guests.

Education

High School Diploma -

Coral Springs High
7201 W Sample Rd, Coral Springs, FL 33065
06-2015

Skills

  • Customer service
  • Time management
  • Problem-solving skills
  • Relationship building
  • Decision-making
  • Task delegation
  • Conflict resolution
  • Multitasking and organization

Timeline

Security

G4S Secure Solutions USA
01.2015 - 01.2016

Valet Attendant

USA Parking
01.2014 - 01.2015

Nail Technician

Star Nails
01.2010 - Current

High School Diploma -

Coral Springs High

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Henry Le