Henry Le
coral springs
Summary
I am a diverse Nail technician with a proven track record at Star Nails, excelling in customer service and relationship building. Skilled obtained through the various professions , I effectively resolved conflicts and enhanced client satisfaction. Recognized for multitasking and problem-solving, ensuring a seamless experience for every customer.
Overview
15
15
years of professional experience
Work History
Nail Technician
Star Nails
7314 Southgate Blvd N. Lauderdale Fl 33068
01.2010 - Current
- Established strong client relationships with exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
Security
G4S Secure Solutions USA
3501 Johnson St, Hollywood, FL 33021
01.2015 - 01.2016
- Monitored surveillance equipment to preemptively address potential security breaches.
- Provided day-to-day support to security staff, issuing guidance on management of security situations as they arose.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Valet Attendant
USA Parking
501 E Camino Real, Boca Raton, FL 33432
01.2014 - 01.2015
- Established positive guest relationships through consistent delivery of excellent customer service.
- Welcomed arriving guests and explained car retrieval procedures.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Collaborated with hotel front desk staff to ensure seamless arrival and departure experiences for guests.
Education
High School Diploma -
Coral Springs High
7201 W Sample Rd, Coral Springs, FL 3306506-2015
Skills
- Customer service
- Time management
- Problem-solving skills
- Relationship building
- Decision-making
- Task delegation
- Conflict resolution
- Multitasking and organization
Timeline
Security
G4S Secure Solutions USA
01.2015 - 01.2016
Valet Attendant
USA Parking
01.2014 - 01.2015
Nail Technician
Star Nails
01.2010 - Current
High School Diploma -
Coral Springs High