Open To Work
Henry Mathieu
Philadelphia,PA
Work Preference
Summary
Cybersecurity Specialist skilled in enhancing network security compliance through strategic implementation of STIGs and baseline configurations. Experienced in executing vulnerability assessments and penetration testing with industry-standard tools, ensuring high operational readiness. Strong background in customer service fosters effective communication and crisis management in security operations.
Overview
1
1
Certification
5
5
years of professional experience
Work History
U.S. Navy — Information Technology
Military
Suitland, Maryland
03.2024 - Current
- Maintained active TS/SCI security clearance for compliance
- Managed and operationalized enterprise military network hardware, domain controllers, and endpoint devices to ensure seamless connectivity for the entire fleet.
- Enforced STIGs and baseline security configurations across active directory accounts, GPOs, and network switches to enhance overall network security compliance.
- Processed service tickets and troubleshot network/sysadmin issues while executing patch management to maintain operational readiness under high-tempo conditions.
Server
Olive Garden
01.2023 - 03.2024
- Provided outstanding customer service to ensure guest satisfaction.
- Took and processed orders accurately and efficiently using restaurant POS system, contributing to streamlined service.
- Delivered food and beverages promptly to dining guests.
- Maintained high operational standards in fast-paced environments, resolving conflicts and managing high-stress situations to enhance customer experience.
- Processed secure customer financial transactions via POS systems, ensuring data accuracy and compliance to protect customer information.
Account Manager
Philadelphia Business Center
08.2022 - 12.2022
- Managed client accounts and maintained strong relationships with key stakeholders.
- Built relationships with enterprise clients, conducted software/product demonstrations, and negotiated terms to hit targets.
- Developed account strategies to align with client needs, optimizing service delivery.
- Coordinated cross-functional teams to deliver tailored solutions, enhancing client retention.
- Coordinated project timelines, ensuring alignment with client expectations and timely delivery.
Assistant Manager
Family Dollar
06.2021 - 01.2022
- Trained and supervised staff on operational guidelines, safety protocols, and customer escalation management.
- Supported daily store operations and coordinated employee schedules to maintain optimal workflow.
- Trained new staff on company policies and customer service practices.
- Oversaw stock organization and replenishment to ensure efficient inventory management.
- Executed daily cash drawer audits, safe reconciliations, and inventory intake while ensuring secure store opening and closing procedures.
Education
Computer and Information Systems Security/Information Assurance -
University of Pennsylvania
02-2024
High School Diploma -
George Washington Carver High School
06-2021
Skills
- Cloud infrastructure management
- Network security analysis
- Incident management systems
- Vulnerability assessment tools
- System hardening and compliance
- Windows Server
- Enterprise network management
- TCP/IP and subnetting
- Automation with PowerShell
Certification
08/01/23, Penn Cybersecurity Boot Camp in collaboration with edX
Personal Information
Title: U.S. Navy Junior Systems Administrator / IT Specialist
Timeline
U.S. Navy — Information Technology
Military
03.2024 - Current
Server
Olive Garden
01.2023 - 03.2024
Account Manager
Philadelphia Business Center
08.2022 - 12.2022
Assistant Manager
Family Dollar
06.2021 - 01.2022
Computer and Information Systems Security/Information Assurance -
University of Pennsylvania
High School Diploma -
George Washington Carver High School