Henry Menh
Dallas,TX
Summary
Accomplished Lead Vault Teller at Loomis Armored US, adept in streamlining cash handling processes for enhanced efficiency and minimizing discrepancies. Expert in fostering team growth and ensuring high customer satisfaction through effective communication and problem-solving skills. Proven ability in safety protocols and customer service, contributing to operational excellence and seamless integration of vault operations.
Overview
10
10
years of professional experience
Work History
Lead Vault Teller
Loomis Armored US
Dallas, TX
07.2021 - Current
- Watch live camera footage while other security guards are searching the building and driving around the perimeter
- Follow closing procedures which includes searching the building, driving around the perimeter, and making sure cash cages are locked
- Trained junior tellers on best practices for accurate cash counting and secure storage to minimize errors.
- Streamlined cash handling processes for increased efficiency and reduced discrepancies in transactions.
- Maintained open communication with branch management regarding any operational concerns or areas needing improvement within the lead vault teller function.
- Improved operational efficiency through periodic review and optimization of existing policies and procedures related to vault functions.
- Collaborated with other departments to maintain seamless integration of vault operations with overall branch functions, resulting in smoother workflows and increased customer satisfaction.
- Ensured a high level of customer service by promptly addressing inquiries and resolving issues related to vault transactions.
- Managed a team of tellers effectively, providing guidance, support, and setting performance expectations that contributed to overall success in the lead vault teller role.
Group Fitness Instructor
Camp Gladiator
Arlington, TX
02.2015 - 12.2018
- Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
- Collaborated with multiple trainers to be able to train very large groups up to 110 clients
- Watch clients as they exercise to make form corrections
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
Education
Bachelor Of Kinesiology - Coaching And Teaching
The University of Texas At Arlington
Arlington, TX05.2018
Skills
- Proficient Marksman
- Customer service
- Able to train
- Safety protocols
Security
Level 3 commissioned armed security officer
Timeline
Lead Vault Teller
Loomis Armored US
07.2021 - Current
Group Fitness Instructor
Camp Gladiator
02.2015 - 12.2018
Bachelor Of Kinesiology - Coaching And Teaching
The University of Texas At Arlington