HENRY NAPUTI
Granbury,TX
Summary
TO WHOM IT MAY CONCERN,
My name is Henry Naputi, and I am originally from the northern mariana island of Saipan. I was born and raised there until I moved to Texas in January 02 2003.
My family, friends and colleagues would describe me as outgoing, down to earth, entrepreneurial at heart, always willing and ready to learn.
I have worked many jobs from, banking, inspection, assembly, inventory control, and retail. I am excited and willing to take advantage should the opportunity arise.
Thank you for your time and I look forward to a rewarding career with MasTec
Sincerely,
Henry Naputi
Overview
32
32
years of professional experience
Work History
Cashier Team Lead
Tommy’s Llc
2022.06 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Promoted store loyalty programs to increase repeat business and bolster customer relations.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Received and processed customer payments.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Trained team members on cash register operation and cash handling.
- Operated POS cash register and equipment to collect payments.
- Increased customer loyalty and retention.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
MILL WORKER
HENSON LUMBER
2018.03 - 2022.06
- Used power saws, circular saws and sanders to cut and trim raw logs into desired sizes and shapes.
- Operated forklift to load, unload and move timber supplies from one destination to another.
- Coordinated with [Number] crew members to manufacture quality finished products.
- Monitored processes and made adjustments to maintain product specifications and production volume.
CUSTOMER SERVICE CASHIER
TOMMY LLC
2015.04 - 2018.03
- Maintained customer satisfaction with quick and professional handling of product returns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Sold lottery tickets and fish and game licenses.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Counted money in drawers at beginning and end of each shift.
- Performed cash, card and check transactions to complete customer purchases.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record all transactions accurately and efficiently.
- Lifted up to 50 pounds at once and used forklift to move heavier loads.
Inventory Control Specialist
WALMART
2006.12 - 2015.04
- Completed daily cycle counts to maintain accuracy of records.
- Completed 8 stock inventories to identify and address issues negatively impacting controls.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Kept merchandise moving smoothly and accurately from stockroom to sales floor.
- Unloaded shipments, reviewed merchandise and tracked paperwork.
- Used equipment like forklifts and pallet jacks to move inventory.
- Audited and corrected discrepancies in inventory numbers.
- Completed physical inventory counts each month.
Delivery Driver
DOMINO
2004.01 - 2006.12
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Fostered positive working relationships with regular customers.
- Kept detailed records of deliveries and money received from customers.
- Delivered packages to customer doorsteps and business offices.
Technician 2
KYSOR PANEL SYSTEM
2003.01 - 2004.01
- Performed complex mechanical alignments and calibration of equipment to quality standards.
- Utilized control mechanisms and hands-on procedures to operate machines.
- Organized work to meet demanding production goals.
- Supported engineers and architects in design of facilities, infrastructure and systems through 3D modeling and drawings.
Airport Security Screener
Airport Security
2000.01 - 2002.12
- Conducted carry-on and checked baggage searches to locate prohibited items such as weapons.
- Utilized chemical swab systems and explosive detection machines to test baggage for explosive materials.
- Conducted bag searches and performed pat-downs of passengers to maintain secure, safe premises.
- Authorized and monitored departure and entrance of visitors and employees to maintain security of premises.
- Performed pat-down or handheld wand searches of passengers triggering machine alarms to determine items warranting further investigation.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
- Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Performed target searches on individuals exiting screening equipment to detect prohibited and dangerous items.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
- Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of passengers and baggage.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
TAXI OPERATOR
OWNER
1996.01 - 2000.01
- Stored passenger luggage and personal items with care for safety and security.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Oversaw business operations, including hiring new drivers, maintaining performance and managing customer service.
- Booked rides using mobile service.
- Managed teams of drivers, shift schedules, and reservation calendars.
Automotive Mechanic
JAMES YOON AUTOSHOP
1992.06 - 1996.06
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Corrected unsafe conditions in work areas and immediately reported correctable conditions to supervisor.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Assessed vehicle maintenance status and completed needed service.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Performed basic electric repairs such as resetting circuit breakers and fitting lighting fixtures.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Changed vehicle oil and replaced filter.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Test drove vehicles to determine problems and test repairs.
- Followed established safety procedures and techniques when working under lifted vehicles.
Education
GED -
NORTHERN MARIANAS COLLEGE
SAIPAN04.1989
Timeline
Cashier Team Lead
Tommy’s Llc
2022.06 - Current
MILL WORKER
HENSON LUMBER
2018.03 - 2022.06
CUSTOMER SERVICE CASHIER
TOMMY LLC
2015.04 - 2018.03
Inventory Control Specialist
WALMART
2006.12 - 2015.04
Delivery Driver
DOMINO
2004.01 - 2006.12
Technician 2
KYSOR PANEL SYSTEM
2003.01 - 2004.01
Airport Security Screener
Airport Security
2000.01 - 2002.12
TAXI OPERATOR
OWNER
1996.01 - 2000.01
Automotive Mechanic
JAMES YOON AUTOSHOP
1992.06 - 1996.06
GED -
NORTHERN MARIANAS COLLEGE