Henry Nettels
ANN ARBOR,MI
Summary
I am a results-driven professional with a strong background in operations and customer service. Skilled in strategic planning and relationship building, leading to optimized processes and increased profitability across diverse teams.
My ability to climb the ranks at companies I've worked for in the past is due to my extreme work ethic and goal achieving drive.
I am very goal oriented in nature and that is reflected in my business relationships and my friendly disposition plays a role in both business and personal relationships. I work well by myself as well as with a team.
Overview
12
12
years of professional experience
Work History
Manager
Olympia Skate Shop
Ann Arbor, MI
04.2025 - Current
- Coordinated scheduling to optimize staff productivity during peak hours.
- Established performance metrics to monitor team effectiveness and drive continuous improvement initiatives.
- Controlled costs to keep business operating within budget and increase profits.
- Cultivated relationships with current and potential distributors and sponsors.
Developed positive partnerships that benefited all stakeholders.
Manager
The Lunch Room
Ann Arbor, MI
09.2022 - 04.2025
- Developed training materials to streamline onboarding processes for new employees.
- Managed and motivated employees to be productive and engaged in work.
- Managed supplier relationships to optimize ordering processes and reduce lead times for equipment and inventory.
Kitchen Manager
Chipotle
Jupiter, FL
10.2020 - 07.2022
- Trained and mentored staff on food preparation techniques and customer service excellence.
- Coordinated with suppliers to maintain optimal stock levels and ensure timely delivery of ingredients.
- Monitored labor costs and adjusted staffing levels to align with peak business demands effectively.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Manager
Johnny Clean Car Wash
Boca Raton, FL
07.2018 - 09.2020
- Supervised daily operations to ensure high-quality car washing services and customer satisfaction.
- Trained and mentored staff on best practices for efficiency and safety protocols.
- Implemented process improvements that enhanced workflow and reduced service time.
- Managed inventory levels, ensuring availability of necessary cleaning supplies and equipment.
- Developed and maintained relationships with customers and suppliers through account development.
Carpenter
K's Construction
Valparaiso, IN
09.2014 - 01.2018
- Constructed and installed wooden frameworks for residential structures using precision tools.
- Collaborated with team members to execute framing layouts according to blueprints and specifications.
- Ensured compliance with safety regulations while operating power tools and heavy machinery.
- Strengthened professional relationships by actively communicating with clients, architects, and subcontractors throughout the construction process.
Education
No Degree - Communications
Purdue University
West Lafayette, INSkills
- Relationship Building
- Customer Service
- Team Leadership
- Time Management
- Decision-making
- Goal Setting
- Strategic planning
- Operations management
- Performance management
Languages
English
Interests
- Action Sports
- Skateboarding
- Fashion
- Travel
- Outdoor Recreation
Timeline
Manager
Olympia Skate Shop
04.2025 - Current
Manager
The Lunch Room
09.2022 - 04.2025
Kitchen Manager
Chipotle
10.2020 - 07.2022
Manager
Johnny Clean Car Wash
07.2018 - 09.2020
Carpenter
K's Construction
09.2014 - 01.2018
No Degree - Communications
Purdue University