HENRY NGO
Houston,TX
Summary
Highly motivated and detail-oriented professional with a strong background in multilingual communication, financial documentation, and interpersonal relations. Expert at navigating complex administrative processes and delivering exceptional customer service. Seeking to leverage a diverse skill set in sales, negotiation, and professional presentation to excel as a Leasing Agent and drive occupancy for high-value residential properties.
Overview
3
3
years of professional experience
Work History
Vault Teller
Comerica Bank
Webster, TX
03.2016 - 04.2017
- Manage complex client interactions, providing clear and concise information regarding services and requirements.
- Oversee documentation and reporting, ensuring 100% accuracy in financial and administrative records.
- Utilize multilingual skills to bridge communication gaps and facilitate smooth transactions for a diverse clientele.
- Hone professional presentation and interpersonal skills to create a welcoming and persuasive environment for clients.
- Self-motivated, with a strong sense of personal responsibility.
Visual Merchandiser
Zara Inditex
Webster, TX
02.2014 - 12.2015
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Education
Associate of Science - Finance
San Jacinto College
Houston, TXSkills
- Software: Microsoft Office Suite (Word, Excel), Financial Management Tools, CRM Platforms
- Specialized: Document Verification, Contract Review, Market Research, International Banking Protocols (SWIFT)
- Customer service and support
- Cash counting
- Customer engagement
- Continuous learning mindset
- Listening and comprehension
CORE COMPETENCIES
Multilingual Communication: Fluent in English, Chinese, and Vietnamese, enabling effective engagement with a diverse range of prospective tenants and international clients.
Timeline
Vault Teller
Comerica Bank
03.2016 - 04.2017
Visual Merchandiser
Zara Inditex
02.2014 - 12.2015
Associate of Science - Finance
San Jacinto College
KEY STRENGTHS FOR LEASING
- Market Awareness: Keen eye for property value and the ability to articulate 'out-the-door' value to prospects.
- Detail-Oriented: Exceptional at catching discrepancies in lease agreements and application paperwork.
- Adaptability: Comfortable transitioning between administrative tasks and high-energy sales environments.