Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Henry Nguyen

Houston,TX

Summary

Highly skilled waiter experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Hardworking Waiter with 2 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff. Diligent kitchen staff offering food handling experience and focus on quality service. Skilled in managing ingredient preparation and kitchen organization. Dedicated to providing exceptional, consistent service to customers. Motivated Kitchen Hand consistently lifts heavy loads, stands for long periods and handles various cleaning tasks. Valuable and committed individual with strong understanding of food safety measures. Dependable, on-time and dedicated to good performance.

Overview

4
4
years of professional experience

Work History

Restaurant Waiter

Soho Chicken
Houston, TX
04.2022 - 07.2022
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Stocked service areas with supplies during slow periods.

Restaurant Waiter

Mikoto Express
Houston, TX
02.2021 - 03.2022
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Kitchen Helper

Kura Revolving Sushi Bar
Houston, TX
03.2018 - 01.2019
  • Followed recipes and customer requests to prepare meals.
  • Checked temperatures for food items during cooking, holding and serving.
  • Inspected fryers regularly to ensure optimal performance and temperature levels.
  • Checked completed orders for correct quantity and quality.
  • Prepped garnishes to reduce wait times during lunch and dinner rush.

Education

Associate of Applied Science - Machine Shop Technology

Lone Star College
Houston, TX
05-2022

Skills

  • Service Quality
  • Order Management
  • Food Safety Understanding
  • Food Inspection
  • High-Volume Dining
  • Guest Relations Management

Languages

Vietnamese
Native/ Bilingual

Timeline

Restaurant Waiter

Soho Chicken
04.2022 - 07.2022

Restaurant Waiter

Mikoto Express
02.2021 - 03.2022

Kitchen Helper

Kura Revolving Sushi Bar
03.2018 - 01.2019

Associate of Applied Science - Machine Shop Technology

Lone Star College
Henry Nguyen