Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Vern's Cheese
01.2023 - 10.2023
Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Loaded truck and properly secured items to prevent damage for deliveries.
Shop Manager
Evan's Detailing And Polishing
06.2022 - 01.2023
Managed inventory control, cash control, and store opening and closing procedures.
Maintained safe working environment by enforcing adherence to safety and security protocols.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Mentored team members to enhance professional development and accountability in workplace.
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Trained and guided team members to maintain high productivity and performance metrics.
CoOwner/Operator
Grime Scene Unit
02.2016 - 06.2022
Oversaw daily business operations and financial decisions to drive profitability and growth.
Developed long-term relationships with key clients, vendors and service providers.
Resolved customer service issues with timely and professional resolutions.
Negotiated contracts with vendors and service providers to secure favorable terms of service.
Hired, trained and managed staff to cultivate productive and efficient workforce.
Developed comprehensive marketing strategies to increase brand awareness and grow the customer base.
Built loyal account base and long-term business relationships with accounts.