Results-driven professional with expertise in customer service, inventory management, and team development. Committed to optimizing operations and enhancing customer experiences.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Ace Hardware
Mequon, WI
05.2019 - Current
Oversaw daily store operations, ensuring exceptional customer service and product availability.
Trained and mentored staff on operational procedures and customer engagement techniques.
Implemented inventory management systems to optimize stock levels and reduce waste.
Analyzed sales data to identify trends, adjusting merchandising strategies accordingly.
Conducted safe and effective forklift operations, facilitating the movement of goods within the facility.
Oversaw maintenance of outdoor product displays and storage solutions. Managed installation of locks and keys to enhance security. Coordinated re-keying and master lock services to ensure operational efficiency.
Sales Associate
Ace Hardware
Mequon, WI
05.2013 - Current
Mentored new sales associates on product knowledge and customer service techniques.
Oversaw daily store operations, ensuring compliance with company policies and procedures.
Enhanced customer experience by providing personalized product recommendations and solutions.
Streamlined inventory management processes to reduce stock discrepancies and improve accuracy.
Farmer
Community Support Agriculture
04.2016 - 03.2020
Cultivated diverse crops utilizing sustainable farming practices to enhance soil health and biodiversity.
Implemented crop rotation strategies to improve yield consistency and minimize pest impact.
Managed irrigation systems to optimize water usage and ensure crop vitality during dry seasons.
Oversaw customer satisfaction by ensuring timely availability of produce.
Executed routine inspections and servicing of mechanical farm equipment to ensure optimal performance.