Henry Regier
Fresno,CA
Summary
I am currently a student at Fresno City College pursuing a degree in Biology, which has provided me with laboratory experience and a strong foundation in various scientific fields. Additionally, I have over three years of experience in the solar industry as a Customer Success Representative and IT Support Specialist. I am proficient in multiple computer programs and have hands-on experience with the Salesforce CRM platform.
Overview
4
4
years of professional experience
Work History
Customer Success/ IT Support Specialist
Solar Maintenance Pros Inc
06.2021 - Current
- Awarded Outstanding Customer Success Award for the 2022 year
- Traversed through a fast-paced work environment having to be in multiple programs at once
- Experience in SolarEdge, Enphase, Qcell, Tesla
- Proficient in Excel & Google Sheets
- Created flows and processes within the CRM Salesforce
- Created multiple in-depth reports helping track advanced metrics within the company
Education
College - Biology
Fresno City College
Fresno, CA12-2025
High school -
Central High East Campus
Fresno, CA06.2022
Skills
- Microsoft Powerpoint
- User credential management
- Microsoft Word
- Service support
- IT Support
- Salesforce
- CRM Software
- Account Management
- Data entry
- Technical Support
- Desktop Support
Awards
Outstanding Customer Care Award – December 1, 2022
Awarded to one employee annually for demonstrating exceptional customer service. This recognition is given to the top performer among 150+ employees across the company.
Timeline
Customer Success/ IT Support Specialist
Solar Maintenance Pros Inc
06.2021 - Current
College - Biology
Fresno City College
High school -
Central High East Campus
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