Henry Riley
Summary
Senior at Northeastern State University in Tahlequah, Oklahoma, pursuing a major in Health and Human Performance with a minor in Health Psychology. Actively participated in the football program and was an integral part of Sigma Tau Gamma fraternity. Successfully held a chair position and director position within the fraternity, coordinating student engagement in athletics as the dedicated tailgate coordinator as well as serving as the director of recruitment. Also managed attendance for various athletic events, fostering a positive relationship between student athletes and Greek life. Aspiring to work towards becoming an athletic trainer for a local high school after completing my four-year degree.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Liquor Store Associate
Mary's Liquor
01.2024 - 12.2024
- Conducted regular price checks to maintain competitive pricing and drive revenue growth.
- Processed customer transactions quickly and accurately, ensuring a smooth checkout experience.
- Streamlined customer returns or exchanges by following established procedures, minimizing disruptions to store operations.
- Resolved customer concerns or complaints promptly, ensuring repeat business and positive word-of-mouth referrals.
- Verified age identification for alcohol purchases to comply with legal regulations and prevent underage sales.
- Increased sales through effective upselling techniques and offering promotional deals.
Store Associate
Hibbett Sports
05.2023 - 08.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Retail Associate
TJ Maxx
08.2020 - 01.2021
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Managed efficient cash register operations.
Education
Bachelor of Education - Health And Human Performance
Northeastern State University
Tahlequah, OK05-2025
Skills
- Cleanliness and hygiene
- Cash handling proficiency
- Stocking and replenishment
- POS system operation
- Store maintenance
- Sales techniques mastery
- Communication
- Customer service
- Product knowledge expertise
- Upselling strategies
Certification
October 2022 CPR and AED Certified
Accomplishments
- Three sport athlete in high school for all four years while also maintaining a spot on the Honor Roll.
- Secretary for student government senior year in high school where fundraisers were coordinated for the student body.
- National Honor Society for 3 years of high school in which I spoke on leadership roles in the community.
- Graduated high school in the top 20% of my class with a 3.79 overall GPA.
- In college currently holding a 3.77 GPA while also being a student athlete and maintaining a spot on the Dean's Honor Roll.
- Director of Recruitment for Sigma Tau Gamma Fraternity 2024.
Timeline
Liquor Store Associate
Mary's Liquor
01.2024 - 12.2024
Store Associate
Hibbett Sports
05.2023 - 08.2023
Retail Associate
TJ Maxx
08.2020 - 01.2021
Bachelor of Education - Health And Human Performance
Northeastern State University
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