Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Henry Simmons

Adelanto,CA

Summary

Accomplished Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Reliable Rural Mail Carrier with efficiency when meeting deadlines and covering great distances in all weather conditions. Gregarious employee with neighborly mannerisms and enduring commitment to customer service in accordance with company objectives. Resourceful problem solver with self-reliance in logistically complex delivery routes.

Overview

16
16
years of professional experience

Work History

Mail Carrier

USPS
Rancho Cucamonga, CA
02.2021 - Current
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Employed GPS and other navigational tools to find shortest routes to locations.
  • Wrote detailed trip reports with notable details about road conditions, weather, and obstacles encountered.
  • Identified postage discrepancies and escalated for resolution to limit customer delays.

Assistant Store Manager

Wallgreens
01.2007 - 10.2019
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Assessed areas of service concern and developed improvement plans.
  • Completed monthly profit and loss performance reports.
  • Recommend improvements in security systems and procedures.
  • Conducted security audits to identify vulnerabilities.

Education

High School Diploma -

Pioneer High School
Whittier, CA

Cybersecurity Certificate - Cybersecurity

Coursea
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07.2023

Skills

  • Logistics Operations
  • Customer Satisfaction
  • Creative Solutions
  • Financial Records
  • Goals and Performance
  • Microsoft Project
  • Employee Motivation
  • Inventory Management
  • Sales Strategies
  • Staff Management
  • Microsoft Office
  • Project Management
  • Critical Thinking
  • Active Listening
  • Risk Mitigation
  • Security Recommendations

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Study this book of instruction continually. Meditate on it day and night so you will be sure to obey everything written in it. Only then will you prosper and succeed in all you do.
Joshua 1:8

Timeline

Mail Carrier

USPS
02.2021 - Current

Assistant Store Manager

Wallgreens
01.2007 - 10.2019

High School Diploma -

Pioneer High School

Cybersecurity Certificate - Cybersecurity

Coursea
Henry Simmons