Janice Soney
Winston-Salem,NC
Summary
Dynamic logistics professional with extensive experience at the United States Postal Service, excelling in parcel delivery and customer relations. Proven track record in optimizing operations and enhancing safety standards. Skilled in logistics planning and problem-solving, consistently achieving timely service and fostering strong customer relationships. Committed to excellence in all aspects of delivery and operations.
Overview
12
12
years of professional experience
Work History
Mail Carrier
United States Postal Service, USPS
02.2019 - 01.2022
- Delivered mail and packages efficiently within designated routes, ensuring timely service to customers.
- Sorted incoming mail and organized delivery schedules to optimize daily operations.
- Managed customer inquiries and resolved issues related to mail delivery with professionalism.
- Maintained accurate records of deliveries and service requests to ensure compliance with USPS standards.
- Implemented best practices for maintaining vehicle cleanliness and functionality, contributing to overall safety standards.
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
Automation Logistics Specialist
US Army Active
05.2010 - 12.2017
- Coordinated logistical operations to ensure timely delivery of supplies and equipment.
- Assisted in inventory management, maintaining accurate records of assets and resources.
- Streamlined processes for tracking shipments using logistics software and tools.
- Provided support during transportation planning, optimizing routes for efficiency.
- Collaborated with cross-functional teams to resolve logistical challenges effectively.
- Mentored junior staff on best practices in logistics operations and compliance standards.
- Led initiatives to improve supply chain efficiency, reducing delays in material distribution.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Tracked and managed transfer paperwork such as packing lists.
- Used in-house tracking system to schedule shipments of goods to customer warehouses.
Quote Validation Specialist
Schlage Lock
02.2018 - 10.2018
- Conducted validation testing for product quality and compliance with industry standards.
- Collaborated with cross-functional teams to troubleshoot and resolve validation issues.
- Maintained detailed documentation of validation processes and results for audit readiness.
- Assisted in the development of validation protocols and methodologies to enhance efficiency.
Education
Certificate of Technical Studies - Health Administration
Pima Medical Institute
Denver, CO01.2022
High School Diploma -
Vista Del Lago High School
Moreno Valley, CA06.2009
Skills
- Safety awareness
- Parcel delivery
- Weather tolerance
- Package handling
- Vehicle loading
- Sorting mail
- Technology use
- Load management
- Vehicle maintenance
- Warehouse operations
- Hazardous materials handling
- Logistics planning
- Vehicle dispatching
- Stock control
- Positive attitude
- Teamwork
- Problem-solving
- Time management
- Health and safety
- Safety procedures
- Customer relations
Timeline
Mail Carrier
United States Postal Service, USPS
02.2019 - 01.2022
Quote Validation Specialist
Schlage Lock
02.2018 - 10.2018
Automation Logistics Specialist
US Army Active
05.2010 - 12.2017
Certificate of Technical Studies - Health Administration
Pima Medical Institute
High School Diploma -
Vista Del Lago High School