Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Henry Steidel Ortiz

Lockport,NY

Summary

Dynamic Service Technician with over four years at ABC Refrigeration & HVAC, showcasing exceptional mechanical aptitude and customer relationship management. Excelled in supermarket refrigeration, mastering complex diagnostics and repairs for major chains like Whole Foods. Proven track record in EMS and CO2 systems, blending technical prowess with a knack for tackling new challenges.

Overview

6
6
years of professional experience

Work History

Service Technician

ABC Refrigeration & HVAC
East Syracuse, NY
02.2019 - Current
  • Lead Service Technician with over four years of supermarket refrigeration experience. I have worked extensively on self-contained, commercial refrigeration racks, and commercial RTUs, such as Hill Phoenix, Hussmann, Tyler EnviroRack, and Zero Zone.
  • I have vast diagnostic and repair experience in most supermarket case lineups and multideck brands, having done service, startups, equipment changeovers, and refrigerant conversion work for supermarket majors such as Tops, Target, Aldi, Whole Foods, Trader Joe's, etc.
  • I have EMS experience on Emerson E2, E3, and site supervisors including ultra site, as well as Danfoss controllers, including older controllers such as NC25, Comtrol, and others. I have performed EMS conversions, diagnosis, and programming.
  • I have vast experience with CO2 refrigeration, having worked extensively on Hill Phoenix booster flex racks and cases.
  • I have experience with piping, brazing and valve replacements weather mechanical or electronic as well as case removals and installs as well.

Education

HVAC/R -

OCM BOSES
Syracuse, NY
02-2019

Skills

  • Work order prioritization
  • Time tracking
  • Project estimation and bidding
  • Testing and evaluation
  • Attention to detail
  • Customer relationship management
  • Mechanical aptitude
  • Equipment troubleshooting
  • I work best under pressure
  • Not scared to take on a new challenge

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Service Technician

ABC Refrigeration & HVAC
02.2019 - Current

HVAC/R -

OCM BOSES
Henry Steidel Ortiz