Henry Teal
Brandon,MS
Summary
Assist in providing client services within wide variety of fields, with strong foundation in psychology, rehabilitation and social work, including support for families. Skilled in assisting clients by identifying and obtaining available benefits and social and community services. Support social workers in developing, organizing and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.
Overview
4
4
years of professional experience
Work History
Client Support Specialist
Defining Wellness Rehabilitation Center
06.2023 - Current
- Interacted with team members across departments to research and resolve client issues.
- Responded to all client inquiries and asked appropriate questions to facilitate conflict resolution and crisis de-escalation.
- Verified basic needs are being met, providing navigation assistance for various benefits and available services.
- Advocated for clients and acted as liaison to other available treatment resources
Server
Broadstreet Baking Company And Café
05.2020 - 01.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
No Degree - Chemistry
University of Richmond
Richmond, VABachelor of Arts - Psychology
University of Mississippi
University, MS05.2024
High School Diploma -
Saint Andrew's Episcopal High School
Ridgeland, MS05.2020
Skills
- Knowledgeable in Kipu Systems
- Client Rapport Building
- Support Inquiry Assistance
- Interpersonal and Written Communication
- Conflict resolution
- Spanish Fluency
- Teamwork and Collaboration
- Crisis Management
Timeline
Client Support Specialist
Defining Wellness Rehabilitation Center
06.2023 - Current
Server
Broadstreet Baking Company And Café
05.2020 - 01.2023
No Degree - Chemistry
University of Richmond
Bachelor of Arts - Psychology
University of Mississippi
High School Diploma -
Saint Andrew's Episcopal High School
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