Henry Tovissi
Columbus
Summary
Dedicated front-end associate with experience in customer service and employee training. Devoted to maintaining high standards in service and product quality.
Overview
4
4
years of professional experience
Work History
Front end associate
Heinens Grocery
Rocky River
09.2022 - Current
- Assisted customers as both a cashier and grocery bagger.
- I would often be asked to assist with throwing up stock in our grocery and dairy departments.
- Trained new front-end associates on checkout procedures and customer service best practices.
- Performed closing tasks as instructed, including, but not limited to, sweeping, mopping, and cleaning work stations.
Kitchen Associate
Panera Bread
Rocky River
09.2021 - 04.2022
- Prepared food items following standardized recipes and safety guidelines.
- Maintained cleanliness and organization of kitchen equipment and work areas.
- Assisted team members in food preparation and cooking tasks during peak hours.
- Monitored inventory levels and reported shortages to management for timely restocking.
- Trained new kitchen associates on procedures and best practices for operations.
- Often led the effort in opening the drive-through as a solo worker
Education
High School Diploma -
Rocky River High School
Rocky River06-2025
Bachelor of Science - Psychology
Ohio State University
Columbus OhioSkills
- Customer service
- Team building
- Employee training
- Food safety compliance
- Time management
- Inventory management
- Problem Solving
References
References available upon request.
Timeline
Front end associate
Heinens Grocery
09.2022 - Current
Kitchen Associate
Panera Bread
09.2021 - 04.2022
High School Diploma -
Rocky River High School
Bachelor of Science - Psychology
Ohio State University