Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Henry Vann

Hayward,CA

Summary

Diligent and ambitious deputy manager with several years of industry experience. Possesses exceptional leadership and conflict resolution skills. Committed to ensuring that all associates deliver the utmost level of customer service.

Overview

13
13
years of professional experience

Work History

Deputy Manager

Perfect 85c degree
Union City
08.2017 - 03.2024
  • Communicating with merchandising team, preparing order for employees to pull, making sure all pallets are labeled correctly and ready for next day delivery, making sure delivery driver are Loading the correct pallets into their truck.
  • Coordinated with other departments to ensure smooth functioning of activities.
  • Provided guidance and support to team members to help them achieve goals.
  • Monitored daily operations and ensured compliance with company policies and regulations.
  • Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up.
  • Evaluated individual and team business performance and identified opportunities for improvement.

Delivery Driver

Breakwater inc
Lafayette, California
06.2016 - 08.2017
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Received daily delivery instructions and route assignments from dispatch.
  • Checked tires for proper inflation before leaving on each route.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Adhered to all applicable traffic laws while driving delivery vehicle.

Delivery Driver

Factory Motor Parts Company
Orange, California
12.2014 - 06.2017
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Received daily delivery instructions and route assignments from dispatch.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Assisted warehouse personnel in packing orders when necessary.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Notified customers of delays to decrease calls to support.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Utilized street maps to plan and determine most efficient routes.
  • Navigated routes with relevant map programs and GPS systems.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Transported and safely delivered items to prevent damage or loss.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Determined optimal routes based on GPS application information and knowledge of local routes.

Warehouse Supervisor

perfect 85C Degree
Brea, CA
12.2010 - 01.2014
  • Scheduled materials shipments and transportation for on-time delivery, reducing delays.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Operated forklifts to fill or empty overhead spaces.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Monitored workers and reviewed completed work for proper performance.
  • Developed and implemented safety policies and procedures for the warehouse team.
  • Maintained and updated inventory records accurately.
  • Checked loaded materials compared to work orders for correctness.
  • Supervised loading and unloading of materials from incoming trucks.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Employed first-in-first-out protocols to reduce waste.
  • Inspected equipment for wear, specifications adherence and issues.
  • Completed or assisted with difficult or skilled tasks.
  • Reconciled daily inventory in warehouse management system for tens of thousands of SKUs.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Monitored warehouse operations to ensure accuracy and efficiency.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Enforced company policies related to employee conduct in the workplace.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Education

High school diploma -

Arroyo High School
San Lorenzo, CA
06.2001

Skills

  • Delivery Driver Experience
  • Team Management
  • Task Delegation
  • Staff Training and Development
  • Employee Scheduling
  • Recruiting and interviewing
  • Employee Performance Evaluations
  • Staff Supervision
  • Team motivation
  • Product Inspection
  • Palletizing
  • Inventory Control
  • Hand-Eye Coordination
  • Equipment operations
  • Inventory staging
  • Stock allocation
  • Warehouse picking
  • Material Handling
  • Forklift Operation
  • Shipping and receiving
  • Supply chain and inventory management
  • Team Player
  • Certified forklift operator
  • Order Picking
  • Inventory Counts
  • Warehouse Safety
  • Warehouse Operations
  • Certified Pallet Jack Operator

Education and Training

San Lorenzo, CA

Timeline

Deputy Manager

Perfect 85c degree
08.2017 - 03.2024

Delivery Driver

Breakwater inc
06.2016 - 08.2017

Delivery Driver

Factory Motor Parts Company
12.2014 - 06.2017

Warehouse Supervisor

perfect 85C Degree
12.2010 - 01.2014

High school diploma -

Arroyo High School

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Henry Vann