Summary
Overview
Work History
Education
Skills
Soccer
Languages
Timeline
Generic

Henry Villatoro

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

1
1
year of professional experience

Work History

Full Time Wireless Sales Representative

MarketSource
10.2023 - Current
  • Increased customer satisfaction by providing knowledgeable product recommendations and personalized service.
  • Boosted store sales by maintaining a thorough understanding of current promotions and wireless plans.
  • Improved inventory management through diligent tracking and accurate reporting of stock levels.

Retail Sales Representative

Metro By T-Mobile
05.2023 - 10.2023
  • Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
  • Increased store revenue by consistently meeting and exceeding sales targets through effective upselling techniques.
  • Developed strong rapport with customers, resulting in repeat business and positive word-of-mouth referrals.
  • Contributed to a welcoming store environment by maintaining cleanliness, organization, and up-to-date visual displays.

Customer Service Associate

Walgreens
09.2022 - 05.2023
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Streamlined communication with clients for improved service experiences and increased loyalty.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.

Education

High School Diploma -

John I. Leonard High School
Greenacres, FL
05.2023

Skills

  • Product Knowledge
  • Sales Techniques
  • Problem Solving
  • Upselling Strategies
  • Customer Engagement
  • POS System Operation
  • Purchase Recommendations
  • Customer Support
  • Appointment Scheduling
  • Product Merchandising
  • Refunds and Exchanges

Soccer

Been playing soccer ever since I was only 4 years old and used to play travel until the pandemic happened

Languages

Spanish
Full Professional

Timeline

Full Time Wireless Sales Representative

MarketSource
10.2023 - Current

Retail Sales Representative

Metro By T-Mobile
05.2023 - 10.2023

Customer Service Associate

Walgreens
09.2022 - 05.2023

High School Diploma -

John I. Leonard High School

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Henry Villatoro