Experienced with strategic account management to enhance client relationships and drive revenue growth. Utilizes innovative sales techniques to close high-impact deals and meet organizational goals. Track record of effective communication and negotiation, ensuring long-term client satisfaction.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Broker (contract)
Winsor Consulting
Piscataway, New Jersey
11.2024 - 01.2025
Cultivated a wide network of professional contacts, increasing referral business and expanding client base over time.
Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
Enhanced client satisfaction by providing personalized investment strategies tailored to their individual needs.
Educated commercial clients on various energy options, empowering them to make informed decisions about their financial futures.
Adapted quickly to changing market conditions, adjusting client strategies accordingly while maintaining open lines of communication throughout periods of uncertainty.
Account Executive
Grand Canyon Education/University
Staten Island, New York
11.2021 - 11.2022
Worked with multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Developed a strong referral network, leading to an increase of new clients and further business expansion within the NYC DOE and NYC Northwell Health System
Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
Provided informative presentations to potential clients, showcasing the unique value of products or services offered.
Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
Account Manager
SC International
Fairfield, NJ
11.2021 - 11.2022
Oversaw a portfolio of key accounts, ensuring consistent growth in revenue and profitability.
Participated in industry events or conferences to build relationships, gather market intelligence, and represent the company as a thought leader in its field.
Generated insightful reports highlighting key metrics related to renewals performance, driving informed decision-making among leadership teams.
Ensured accurate forecasting by regularly updating CRM systems with up-to-date information on all accounts managed.
Negotiated contract terms during the renewals process, securing favorable conditions for both parties involved.
Account Manager
SHI International
Somerset, NJ
01.2020 - 09.2021
Responsible for Enterprise Pharmaceutical Account, Subsidiaries and New Accounts
Acted as liaison between Outside Sales, customers, and SHI internal departments
Advertised and promoted solutions and services to reach target audiences across global markets.
Ran large customer deals through deal registration valued over 100k
Issued exceptional pre-and post-sales support to clients, ensuring their satisfaction and driving repeat business.
Manager
Takuma Japanese Restaurant
Madison, NJ
08.2015 - 12.2019
Responsible for daily operations ensuring a high level of efficiency, consistency, and quality in both food and service.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Carefully interviewed, selected, trained, and supervised staff.
Maintained facility and grounds to present positive image.
Correctly calculated inventory and ordered appropriate supplies.
Debt & Data Collector
Pressler Felt & Warshaw LLP
Cedar Knolls, New Jersey
01.2016 - 12.2017
Conveyed exceptional customer service on collection calls and maintained calm and professional demeanor.
Worked in call center environment handling manual and automatically dialed outbound calls.
Mediated settlements on outstanding accounts, resulting in increased recovered funds without resorting to litigation or additional costs.
Set up drafts and processed immediate payments after conducting thorough research and analysis of account.
Ensured compliance with federal and state regulations in all debt collection activities to maintain the company''s reputation and legal standing.
Education
Bachelor of Science - Business Administration and Management
Montclair State University
Montclair, NJ
09.2016 - 12.2019
Skills
Timeline
Broker (contract)
Winsor Consulting
11.2024 - 01.2025
Account Executive
Grand Canyon Education/University
11.2021 - 11.2022
Account Manager
SC International
11.2021 - 11.2022
Account Manager
SHI International
01.2020 - 09.2021
Bachelor of Science - Business Administration and Management
Montclair State University
09.2016 - 12.2019
Debt & Data Collector
Pressler Felt & Warshaw LLP
01.2016 - 12.2017
Manager
Takuma Japanese Restaurant
08.2015 - 12.2019
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