Henry Watford
Eden,NC
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Hardworking employee enthusiastic about learning delivery field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Focused and safety-conscious Driver with history of delivering packages for global logistics organizations. Top team member with strong stats and delivery performance. Observant at all times to avoid accidents or incidents. Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 10+ years in logistics. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work. Energetic Delivery Man focused on maintaining accurate delivery records, recording tracking information and completing driver log and truck performance forms. Dedicated to safety and efficiency with extensive knowledge of vehicle maintenance.
Overview
16
16
years of professional experience
Work History
Delivery Driver
Han Feng
Greensboro, NC
07.2017 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Fostered positive working relationships with regular customers.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Worked overnight shifts during peak periods to meet coverage needs.
- Created and submitted delivery and DOT logs.
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
- Successfully avoided time delivery delays by carefully planning best routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Planned delivery routes and most efficient methods of distribution.
- Kept detailed records of deliveries and money received from customers.
- Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
- Minimized company liability and risks to loads by obeying traffic laws.
- Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
- Reviewed routes and expected delivery time frames to determine order of deliveries.
- Planned optimal routes based on GPS software and knowledge of local traffic patterns.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Checked loads against documentation before completing final delivery at destinations.
- Maintained contact with dispatching team and management for open communication about delays or other delivery issues.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Inspected load security and checked for damages.
- Completed inspections daily to identify needed upkeep on vehicles and document performance concerns.
- Recorded each delivery using proper paperwork before leaving warehouse.
- Maintained consistent on-time delivery record with 85% of orders arriving ahead of schedule.
- Promoted products at stops along regular route.
- Loaded and unloaded 1 delivery vans per shift.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Dump Truck Driver/Water Truck Driver/Asphalt Laborer
Thomas Author Paving
Greensboro, NC
01.2016 - 07.2017
- Maneuvered trucks to correct locations for material drops, working with large equipment operators to correctly position loads for best distribution.
- Weighed in and out at scales for load ticketing and legal weight compliance.
- Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil, and water.
- Hauled materials for road construction, large industrial use, construction and agriculture.
- Operated with safety and skill to avoid accidents and delays.
- Maintained truck logs or time recordings as required by state and company policies and regulations.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Transported hazardous materials and oversized shipments without incident.
Dump Truck Driver/Concrete Laborer
Reginal Site Solutions
Greensboro, NC
03.2015 - 01.2016
- Maneuvered trucks to correct locations for material drops, working with large equipment operators to correctly position loads for best distribution.
- Weighed in and out at scales for load ticketing and legal weight compliance.
- Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil, and water.
- Hauled materials for road construction, large industrial use, construction and agriculture.
Personal Concierge
Inner City Concierge
Indianapolis, IN
01.2007 - 11.2015
- Arranged for transportation to and from airport, train station and events for visitors.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays.
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety.
- Scheduled deliveries of flowers, gifts and other products and made reservations for spa services and dining.
- Contacted previous guests and potential visitors via email with information on events and hotel to build clientele base.
- Supported local sports teams, museums, restaurants and other tourist-oriented spots by promoting events to hotel guests.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Drove operational improvements which resulted in savings and improved profit margins.
- Delivered services to customer locations within specific timeframes.
- Worked with customers to understand needs and provide excellent service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
GED -
Indianapolis Public Schools
Indianapolis,IN06.1993
Skills
- Vehicle Inspection
- Loading and Unloading
- Customer Relationships
- Vehicle Cleaning and Maintenance
- GPS Navigation
- Time Management
- Attention to Detail
- Dependability and Honesty
- Heavy Lifting
- Customer Service
- DOT Compliance
- Valid Driver's License
- Delivery Verification
- Verbal and Written Communication
- Ability to Lift 50 Pounds
- Traffic Laws and Regulations
- Inventory and Stocking
- Dispatch Communication
- Product Distribution
- Fee Collection
- Pre-Trip and Post-Trip Inspections
- Customer Retention
- Teamwork and Collaboration
- Safe Driving Practices
- Logistics Knowledge
- Fluent in English
- Pallet Jack Operation
- Standard Transmission
- Strong Working Relationships
- Inspecting Trucks
- Map Reading Skills
- Familiarity with DOT Regulations
- Liftgate Operation
- Contactless Deliveries
- Commercial Driving Experience
- Bill of Lading
Timeline
Delivery Driver
Han Feng
07.2017 - Current
Dump Truck Driver/Water Truck Driver/Asphalt Laborer
Thomas Author Paving
01.2016 - 07.2017
Dump Truck Driver/Concrete Laborer
Reginal Site Solutions
03.2015 - 01.2016
Personal Concierge
Inner City Concierge
01.2007 - 11.2015
GED -
Indianapolis Public Schools
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