HENRY A. JEAN-MICHEL
Arverne,NY
Summary
Recent graduate and results-oriented professional with a strong background in business analytics, marketing, communications and management. Seeking a role where I can use past experiences and education to help the organization meet and surpass its goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Case Manager
NYC Health + Hospitals (HERRC) *Temp
02.2023 - 11.2023
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Coordinate clients discharge with outside healthcare resources and developed individualized service plans with long and short term objectives
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Office Administrative Assistant
Black Spectrum Theater *Seasonal*
06.2020 - 08.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with parents/vendors by phone, email, or in-person to provide information.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Responded to inquiries from callers seeking information.
- Authored business documents to organize and emphasize information quickly and effectively.
- Strengthened relationships with vendors to negotiate favorable contract terms that benefited the organization financially.
- Scheduled office meetings and client appointments for staff teams.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Social Media Marketing Intern
GBC Boutique
12.2021 - 05.2022
- Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
- Increased brand visibility by crafting and implementing creative social media campaigns.
- Conducted daily updates to social media profiles to boost company online presence.
- Managed customer inquiries and complaints via social media channels, providing prompt resolutions and excellent customer service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Worksite Monitor
Summer Youth Employment Program *Seasonal*
06.2018 - 08.2020
- Assisted in managing the nation's largest youth employment program, connecting NYC youth between the ages of 14 and 24 with career exploration opportunities and paid work experience each summer.
- Collected and managed feedback from employers and their employees.
- Developed strong relationships with employers, leading to repeat business and positive referrals.
- Resolved issues between employees and employers using company policies.
Education
Master of Science - Communication & Digital Marketing
Georgian Court University
Lakewood, NJ08.2023
Bachelor of Science - Business Administration And Management
Georgian Court University
Lakewood, NJ05.2022
Skills
- Case Management
- Project Management
- Positive Attitude
- Data Entry and Analysis
- Marketing Strategy
- Communication
- Brand/Media Management
- Problem Solving
- Time Management
- InDesign
- Illustrator
- Photoshop
- Excel
- Bilingual: English and Haitian Creole
- Competitive
- Coachable
Certification
- Google Analytics
- Mental Health Crisis
- Hootie Suite
- Google Digital Marketing & E-Commerce
- Course Careers Digital Marketing
- Google Ads
Athletics And Leadership
- NCAA Division II, Men's Track & Field, Georgian Court University
- Student Athlete Advisory Committee (SAAC)
- University Record Holder - 110 Meter Hurdles
Community Service
- Georgian Court University Garden, Lakewood NJ - Contributed to planting and harvesting vegetables for the less fortunate
- Coronavirus Pandemic, NYC - Distributed meals to shelters in the NYC 5 boroughs
Timeline
Case Manager
NYC Health + Hospitals (HERRC) *Temp
02.2023 - 11.2023
Social Media Marketing Intern
GBC Boutique
12.2021 - 05.2022
Office Administrative Assistant
Black Spectrum Theater *Seasonal*
06.2020 - 08.2022
Worksite Monitor
Summer Youth Employment Program *Seasonal*
06.2018 - 08.2020
Master of Science - Communication & Digital Marketing
Georgian Court University
Bachelor of Science - Business Administration And Management
Georgian Court University
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